Tariff for persons and luggage in the Transport GZM urban transport

Publication date: 23.12.2023

 

 Tariff for persons and luggage in the Transport GZM urban transport

§ 1

  1. This Tariff specifies the Price list and the Rules of the Transport GZM urban transport use.
  2. The terms used in the Tariff shall mean:

1)         mobile application – the software (including Transport GZM application) installed on a user’s device (e.g., a smartphone), which enables the purchase of Transport GZM tickets. The current list of applications is published on the ZTM website.

2)         Price list – the price list of tickets and charges in the urban transport, Transport GZM.

3)         GZM – the Upper-Silesian and Zagłębie Metropolis.

4)         user’s identifier – a card, which unequivocally identifies the user’s account in the Transport GZM system (i.e., the card of Silesian Public Services Card system, Metrocard, or the payment card linked with the account in the Transport GZM system).

5)         validator – a device installed in vehicles, which is used to mark paper tickets or to enable the registration of rides, to purchase e-tickets, to collect fares.

6)         QR code situated in the vehicle – a sticker with a graphical code and the number assigned to it, situated in the vehicles of the Transport GZM urban transport, which enables tickets to be purchased and fares to be paid using mobile applications.

7)         Transport GZM urban transport – the urban transport organised by the ZTM.

8)         ticket inspector – a person authorised by the ZTM to carry out inspections of transport documents, also including the drivers, having a relevant ID.

9)         KŚ – Koleje Śląskie Sp. z o.o.

10)     MZK Jastrzębie – the Inter-Municipal Transport Union with the office in Jastrzębie-Zdrój.

11)     travel – the movement on a given section, using the Transport GZM urban transport (one or several rides with a possibility of transfers).

12)     Start/Stop travel – a fare in the electronic form for a ride in the time tariff, available in the Transport GZM mobile application and in selected validators.

13)     POLREGIO – POLREGIO S.A.

14)     POP – Passenger Service Point.

15)     ride – a single movement on a given transport line, by one vehicle of the Transport GZM urban transport.

16)     point of sale – a trade agency (e.g., a kiosk, shop) selling paper tickets or enabling the purchase of e-tickets in the Transport GZM system card or distributing Metrocards.

17)     Transport GZM system – the system of fare collection in the Transport GZM urban transport, which comprises, inter alia, the Transport GZM mobile application, the transportgzm.pl portal, points of sale, POPs, and ticket machines.

18)     ZTM – the Metropolitan Transport Authority.

I.     Rules of the Transport GZM urban transport use

§ 2

1. Passengers, subject to § 9 sub-para 1, can travel by means of the Transport GZM urban transport only based on:

1)         valid paper tickets,

2)         valid electronic tickets purchased in the Transport GZM system, in mobile applications, or purchased by means of a payment card,

3)         payment of the fare in an electronic form,

4)         valid paper or electronic tickets, specified in sub-para 4 and 5,

2. As a valid ticket, subject to § 3 sub-para 5 and 6, is considered a ticket specified in the Price List, for which the validity period has already started and has not expired yet, and its price, appropriate to the carried out ride, is consistent with the Price List, and also, if it has been properly validated, that is when the date and time printed by the validator on a paper ticket are readable, or when the ticket in an electronic form has been properly purchased and registered in the vehicle, if required by the ticket type.

3. The ZTM can issue supplementary tickets used only as extra charges to: single-ride/short-term and ‘Dzienny (Daily)’ paper tickets.

4. Apart from tickets specified herein, passengers can travel in the means of the Transport GZM urban transport also based on issued by the KŚ:

1)         single and monthly tickets under the ‘Orange Tariff’,

2)         tickets from the ‘Silesian Ticket’ offer,

3)         tickets from the ‘SUPERTICKET’ offer,

4)         tickets from the ‘Silesia 24’ and ‘EuroSilesia 24’ offer,

5)         tickets specified in Annex 1 to the Tariff.

5. In addition, in the means of the Transport GZM urban transport, passengers can travel based on the tickets issued by the MZK Jastrzębie:

1)         ‘M1’,

2)         ‘M2’,

3)         ‘MS’.

6. Detailed conditions for using the tickets, referred to in sub-para 4, are specified by the KŚ Transport Tariff, and the tickets, referred to in sub-para 5, are specified by the MZK Jastrzębie Transport Tariff, with the reservation that in the means of the Transport GZM urban transport the provisions applicable to the tickets inspections, additional charges, transport of things and animals, including the ‘Regulations on persons and luggage transport in the urban transport organised by the ZTM’, are in force, as well as the order regulations of the ZTM, had they been established.

§ 3

1. Tariffs, which details are specified in the Price List, are binding in the Transport GZM urban transport:

1)      zone – in which the amount of fare depends on the number of passed zones (municipalities),

2)      time – in which the amount of fare depends on the travel time, reflected in the timetable.

2. In the case of the zone tariff the zone is passed after passing the zone stop. A zone stop (marked with the text STREFA /ZONE/) is the last stop, at which a vehicle stops in the area of specific municipality before its administrative boundary, subject to so-called ‘zone and tariff exceptions’, specified based on § 10 sub-para 3. In the case of fast lines, which buses do not stop at all stops, a zone stop is the last stop within a municipality, at which a bus of such a line stops. In this case such a stop does not have to be marked with the text STREFA.

3. The following types of tickets are established, which detailed scope of validity is specified by § 11:

1)         single-ride/short-term issued in a paper and electronic form:

a)       ‘20 minutes’,

b)      ‘40 minutes’,

c)       ‘90 minutes’,

d)      ‘Grupowy’ (Group),

2)         payment in the electronic form according to the time tariff in the ‘Start/Stop travel’ option.

3)         package-type issued in an electronic form:

a)       ‘Package 20’,

b)      ‘Package 40’,

c)       ‘Package 80’,

4)         medium-term issued in a paper and electronic form:

a)      ‘Dzienny’ (Daily),

b)      ‘24h + Kolej’ (Railway),  

5)         long-term issued in an electronic form:

a)       ‘City 30’,

b)      ‘City 90’,

c)       ‘2 Cities 30’,

d)      ‘2 Cities 90’,

e)       ‘Network 7’,

f)       ‘Network 7 Bearer’

g)      ‘Network 30’,

h)      ‘Network 30 Bearer’

i)        ‘Network 90’,

j)        ‘Network 180’,

k)      ‘R-1’,

6)         Monthly METROBILETY (METROTICKETS) issued in an electronic form:

a)       ‘Katowice Zone’,

b)      ‘Red’,

c)       ‘Blue’,

d)      ‘Orange’,

e)       ‘Green’,

f)       ‘Yellow’,

g)      ‘Entire Metropolis’.  

4. Entitlements for participants of events, including cultural, scientific, educational, sports, and mass events, hereinafter referred to as ‘events’ are established, for which detailed validity, fare, and distribution form rules are specified in § 11 sub-para 10.

5. The following rules for tickets validity and fares are determined:

1)         the validity period of single-ride/short-term paper tickets starts at the moment of:

a)       validation in a validator,

b)       marking the ticket by a person authorised to do that, pursuant to sub-para 6(10),

- and expires, subject to sub-para 6 (11 and 12) after the time determined on the ticket, excluding ‘90 minutes’ and ‘Group’ tickets, which at a ride without transfers are also valid till the end of journey;  

2)         the validity period of single-ride/short-term e-tickets starts from the moment of their purchase and expires, subject to sub-para 6 (11 and 12), after the time for which the ticket was purchased, excluding ‘90 minutes’ and ‘Group’ tickets, which at a ride without transfers are also valid till the end of journey;

3)         the validity period of the fare paid in the electronic form, according to the time tariff in the ‘Start/Stop travel’ option, starts from the moment of registration of the entry to the vehicle or in the Transport GZM application, and expires at the moment of leaving the vehicle, and in the case of missing registration of the exit from the vehicle, after the passage of 90 minutes from the moment of entry registration.  In the situation of travelling by one vehicle, the fare is valid till the end of a given journey;

4)         the validity period of ‘Daily’ ticket starts from:

a)       the date given at the moment of its purchase, for tickets purchased by means of the Transport GZM system,

b)      the moment of its purchase, in the case of using a validator in the vehicle or the mobile applications (excluding the ticket with the date given during the purchase in the Transport GZM application),

c)       the moment of validation in a validator, in the case of using a paper ticket,

d)      the moment of marking a paper ticket by a person authorised to do that, pursuant to sub-para 6(10),

- and each time expires at 23:59 hours of the day, on which its validity has started;

5)         the validity period of ‘24h + Railway’ ticket starts from:

a)       date and time given at the moment of its purchase, for a paper ticket or an electronic ticket purchased in the Transport GZM system,

b)      date and time of its purchase, in the case of mobile applications use (excluding the tickets with the date and time given during the purchase in the Transport GZM application),

- and each time it expires after twenty four hours from the start of its validity.  

6)         the validity period of package-type tickets starts on the date selected at the moment of purchase and ends after 180 consecutive days or after using up the available package of rides;

7)         the validity period of long-term tickets starts on the date selected during the purchase, and expires, subject to sub-para 8, depending on the type of selected ticket, appropriately after: 7, 30, 90, or 180 consecutive days;

8)         the validity period of R-1 long-term annual ticket, specified in § 11 sub-para 8, falls for the selected calendar year;

9)         the validity period of METROTICKETS starts from the date selected during the purchase, counting from the first day of its validity, where the month should be understood as the period between day ‘n’ of the given month (the first day of ticket validity) and day ‘n-1’ of the next month, inclusive (the last day of ticket validity). If the validity starts on the first day of the month, the ticket is valid till the last day of this month;

10)     a single-ride/short-term normal paper ticket validated or purchased to use it for two concessionary rides, is invalid;

11)     it is forbidden to transfer a validated paper ticket to another person.

6. The following rules for tickets and fares usage are determined:

1)         passengers, starting to use single-ride/short-term, medium-term tickets or fares according to the time tariff in the ‘Start/Stop travel’ option, immediately after entering the vehicle shall perform one of the following actions:

a)       to purchase or validate the ticket in a validator (except for tickets with the date and time given for the ticket start during the purchase) and to keep it during the entire travel,

b)      to purchase a ticket from the vehicle’s driver (subject to § 4, sub-paras 6-8), validate it in a validator and to keep it through the entire ride,

c)       to pay the fare in an electronic form,

d)      to purchase the ticket using mobile applications;

2)         the payment of the fare in an electronic form according to the time tariff in the ‘Start/Stop travel’ option is made pursuant to rules specified in sub-para 5(3). The registration of entry occurs through placing a user’s identifier or payment card to an appropriate validator or reading, using the Transport GZM application, the QR code placed in the vehicle, or entering in the application of this code number. The registration of exit occurs through placing the same user’s identifier or the same payment card to an appropriate validator, or selecting the option of travel end in the application;

3)         the collection of fares in the electronic form, in the time tariff in the ‘Start/Stop travel’ option, works based on daily aggregation, which means that all the fares incurred for the rides in the time tariff in the ‘Start/Stop travel’ option are summed up (only for the account owner, without fares for accompanying persons), which were made during one day and were registered using the dame user’s identifier, the same payment card, or in the mobile application:

a)       in the case of making a transfer in a time not longer than 30 minutes from the moment of registration of the exit from the vehicle, in the next vehicle the time will be counted as the continuation of the time from the previous ride, excluding the time of transfer. It is conditioned by the registration of the ride start and end of in each vehicle during the entire travel,

b)      if the sum of fares on a given day acc. to the normal tariff would exceed the value of a normal ‘Daily’ ticket or the sum of fares acc. to the concessionary fair would exceed the value of ‘Daily’ concessionary ticket, the system will collect for the whole day a fare of ‘Daily’ ticket value;

4)         all persons travelling based on one concessionary ‘Group’ ticket must be entitled to concessionary travels;

5)         the ‘Daily’ normal ticket entitles the ticket holder, within the ticket’ validity, to travel by the Transport GZM urban transport, and on Saturdays, Sundays, and other statutory holidays, with one additional person;

6)         passengers, using a paper medium-term ‘24h + Railway’ ticket, shall enter the name and surname at the moment of its purchase;

7)         passengers using long-term or package-type tickets shall select the date of ticket’s validity start during their purchase. In addition, users of package-type tickets during each ride shall immediately, after entering the vehicle, each time register the ride in a validator or in the Transport GZM application. A single ride with a package-type ticket does not entitle to make a transfer;

8)         passengers using long-term tickets: ‘2 Cities 30’ or ‘2 Cities 90’ may travel in the area of two cities (municipalities) selected during the purchase. If the selected two cities (municipalities) are not neighbours, the ticket does not entitle to travel in the area of cities (municipalities) situated between the selected cities (municipalities).

9)         METROTICKETS and ‘24h + Railway tickets entitle to an unlimited number of rides by the KŚ trains included in the timetable (excluding trains, in which a special tariff is applicable and trains of commercial nature), running on a given line on the section defined by railway stops and in the Katowice zone (all railway stops in the area of the city of Katowice), and in the case of ‘24h + Railway’ tickets and ‘Entire Metropolis’ Metrotickets, in the entire area of the GZM.  These tickets also entitle to an unlimited number of rides by all means of transport of the Transport GZM urban transport, excluding the ‘Katowice Zone’ ticket, which entitles to an unlimited number of rides only in the area of the city (municipality) of Katowice in relation to all railway stops and stops of the Transport GZM urban transport. METROTICKETS ‘Red’ and ‘Entire Metropolis’, and ‘24h + Railway’ tickets entitle also to an unlimited number of rides on the Katowice - Sławków section served by the POLREGIO (excluding trains, in which a special tariff is applicable and trains of commercial nature). Provisions applicable to the tickets’ inspection, the method for determination of additional charges on transport of persons, things and animals taken to transport, as well as the amount of the handling fee are applicable in KŚ and POLREGIO trains, and also the order regulations effective in the case of those carriers;

10)     if there is no validator stamp on a paper ticket after an attempt to validate it or in the case of stating a validator failure in the vehicle, the passenger shall go to another validator and retry to validate the ticket. In the situation of failure of all validators for paper tickets or in the case of unreadability of the validator stamp on a paper ticket the passenger, having informed the vehicle driver of the fact, can continue the ride based on a paper ticket marked by the driver. If all validators for e-tickets have failed, having informed the vehicle driver of the fact, the passenger can continue the journey based on the ticket or funds in the Transport GZ system;

11)     in the case of a vehicle failure or damage during the journey, or operation on a given route of substitute transport, passengers possessing valid tickets are entitled to continue the travel based on that ticket by a vehicle of the same or another line, running on the same route, including vehicles of the substitute transport. In the case of using a single-ride/short-term ticket in the described situations, passengers travel within time limits of the ticket validity, with the reservation that the validity period is extended by the time of waiting for the transfer;

12)     in the case, where due to a vehicle’s delay or acceleration the actual time of passenger’s ride based on the held ticket, or the fare paid, referred to in § 3 sub-para (1 and 2), changes as against the travel time resulting from the timetable, the validity period of those tickets, the time reflected in the timetable of the given line, is effective for the determination of their validity.

§ 4

1.   Single-ride/short-term electronic tickets are sold at selected validators (excluding the ‘Group’ ticket) or with the use of mobile applications.

2. Electronic medium-term tickets are sold on the transportgzm.pl portal, at points of sales, POPs, ticket machines, by means of mobile applications, and the ‘Daily’ ticket also at selected validators.

3. The METROTICKETS, long-term and package-type tickets are sold, subject to sub-para 4, on the transportgzm.pl portal, at points of sales, POPs, selected ticket machines, or by means of the Transport GZM application.

4. Detailed distribution rules for R-1 annual tickets are determined by the Management Board of the GZM, and by the contract between the ZTM and the operator performing transport to its order, or the Serwis GZM Sp. z o.o. company. Tickets may be provided only to employees, members of their families, and pensioners of operators providing transport services to the ZTM order or to the employees of the Serwis GZM Sp. z o.o. company. 

5. Sales of paper tickets:

1)         single-ride/short-term tickets, excluding the ‘Group’ ticket, are sold at points of sales, POPs, ticket machines, and by the vehicle driver, subject to sub-paras 6-8,

2)         medium-term and ‘Group’ tickets are sold only at ticket machines.

6. Vehicle drivers sell only normal and concessionary ‘90 minutes’ tickets.

7. Vehicle drivers can sell tickets only during breaks at stops.

8. The lack of possibility to buy a ticket from the vehicle’s driver does not relive the passenger from the responsibility for travelling without a valid ticket.

§ 5

  1. Passengers can transport an animal or luggage pursuant to rules specified in the ‘Regulations on persons and luggage transport in the urban transport organised by the ZTM’.
  2. No additional fares are collected for the transport of an animal or luggage.

II. Tickets return

§ 6

1. Holders of METROTICKETS, long-term or package-type tickets are entitled to such a ticket return at its full value, prior to the start of the ticket validity period.

2. In the case of returning a METROTICKET or a long-term ticket, subject to sub-para 3, or a package-type ticket, which validity has already started, the amount to be returned is determined after deducting an amount corresponding to the period of ticket use, adequately to the ticket price specified in the Tariff, and in the case of a package-type ticket also considering the number of registered rides. Returns cannot result in the circumvention of regulations on ticket prices.

3. Long-term ‘Network 180’ tickets, which validity period has already started, cannot be returned. The return of a long-term ‘Network 180’ ticket, which validity has not started yet, is possible only at POPs.

4. Ticket returns, subject to sub-para 3, are made at POPs or by the passenger on his/her own in the Transport GZM mobile application, on the transportgzm.pl portal, or at ticket machines. The return is carried out as the charging of user’s account in the Transport GZM system.

5. Detailed rules for tickets return are determined by the Regulation of the ZTM Director.

III. Tickets inspection

§ 7

1. The ZTM is authorised to inspect the transport pursuant to rules specified in Art. 33a of the Act of 15 November 1984 - Transport Law (i.e., Dz.U. of 2020, item 8).

2..Ticket inspectors are authorised to check, whether passengers travel based on valid tickets, and whether persons enjoying free or concessionary transport, also for tickets, referred to in § 2 sub-para 4 and 5, have relevant entitlement documents. Inspectors can check whether the transport is carried out in accordance with the ‘Regulations on persons and luggage transport in the urban transport organised by the ZTM’ and the ZTM order rules, had they been established.

3. n the case of a missing document enabling the passenger’s identity determination, the passenger’s data may be confirmed based on the declaration of another person, having a valid ID with a photograph. The person confirming the passenger’s data is responsible for effects of the untrue declaration.

4. During the inspection actions, related to filling in the additional charge form, the passenger shall stay in the place of inspection or in another place indicated by the inspector till the time of those actions’ completion. The ZTM bears no responsibility for the documents left with the ZTM inspector.

§ 8

1. Passengers shall have and show to inspectors an appropriate valid paper or electronic tickets, normal or concessionary, together with a document entitling to concessionary transport or a document entitling to free transport, and in the case of electronic tickets to present a user’s identifier, a payment card, a mobile phone, or another mobile device with the information about the purchased ticket displayed on the screen. The presentation of an electronic ticket in a mobile application is performed only and exclusively by means of this application. Its presentation in another form, in particular in the form of a picture or application’s screenshot, is equivalent to non-presentation of the ticket.

2. The obligation to show a document entitling to free or concessionary rides does not apply to passengers, who will present a user’s identifier or the Transport GZM application, with a valid and verified entitlement specified in § 9 sub-para 5, or they use the entitlement specified in § 9 sub-para 1 (2, 13 or 14), and § 9 sub-para 2 (1).

3. In the cases, referred to in sub-para 4, inspectors collect an additional charge and the proper fare, hereinafter referred to as ‘transport charge’, or issue a report-call for payment. The report-call for payment replaces a ticket and entitles to continue the ride in a given vehicle till the end of the given journey.

4. The additional charge and the transport charge shall be imposed for travelling without a document entitling to free or concessionary transport, except for the situation described in sub-para 2, or without an appropriate transport document, which in particular is understood as travelling:

1)         without a valid paper or electronic ticket, or without paying the fare in the time tariff,

2)         with a ticket invalid on a given route or with a ticket, which validity has expired,

3)         with a ticket invalidated, validated in an unreadable way (subject to § 3 sub-para 6(10) and § 8 sub-para 10),

4)         with a ride with a package-type ticket non-registered in the given vehicle,

5)         with a user’s identifier, payment card, or personal account in the Transport GZM application owned by another person,

6)         with a ticket purchased, started, or validated after the start of tickets inspection in a given vehicle,

7)         with a ticket non-presented in an appropriate mobile application (e.g., presented in the form of a picture or an application’s screenshot),

8)         with a user’s identifier damaged in a way, which makes its reading impossible, subject to the situation, in which the inspector, based on the data provided by the passenger (e.g., PESEL number), positively identifies the entitlements held by the passenger, encoded in the Transport GZM system,

9)         with a paper ‘24h + Railway’ ticket, used by another person than that, whose name and surname is printed on the ticket,

10)     with a paper ticket validated many times,

11)     with a paper ticket damaged to such extent, that it is impossible to verify its validity,

12)     with a paper ticket bearing traces of interference (e.g., chemical, or mechanical),

13)     with a ticket of value lower as against the amount of fare required in the Price List for the ride carried out by the passenger,

14)     with a ticket of a transport organiser different than the ZTM, except for tickets specified in § 2, sub-para 4 and 5,

15)     with a ticket withdrawn from circulation, subject to § 13 sub-para 3 and 4.

5. The amount of the additional charge, referred to in sub-para 3, is specified in the Price List. The Price List, subject to sub-para 6, also specifies the reduction of the additional charge if:

1)    it is paid on site to the inspector,

2)    it is paid within 14 days, counting from the date of its issuance,

3)    if the ride without a valid transport document was carried out up to 3 days from the expiry date of the last personal ticket; the condition to reduce the charge consists in having continuity of purchasing personal, long-term tickets or METROTICKETS, the continuity is understood as a situation, where within recent 6 months before charging the additional charge, the total period of such tickets’ validity was at least 170 days,

4)    if the passenger with a single-ride/short-term ticket: ‘20 minutes’, ‘40 minutes’, or ‘90 minutes’ ticket was travelling longer than the time specified in the Tariff, where the maximum exceeding of the time cannot last longer than 10% of the ticket validity, i.e., 2, 4, or 9 minutes, respectively; in such a case on the confirmation of the additional charge the inspector marks a relevant note,

5)    if the passenger within 14 days, counting from the date of the additional charge issuance, buys for his/her personal account in the Transport GZM application a ‘Network 180’ ticket, which validity starts on the date of purchase.

6. The amount of the additional charge, referred to in sub-para 5 (3-5), is reduced, when the passenger does not have other liabilities to the ZTM due to unpaid additional charges, and within 14 days of its issuance will show up at a POP and will apply for the additional charge reduction, and with the application he/she will present a document confirming the payment of a reduced charge or will pay it on site in a POP.

7. For causing, without a justified reason, a stop or a change of vehicle’s route, the passenger shall pay an additional charge, which amount is specified in the Price List.

8. The additional charge and the transport charge is returned, and in the case of the call for payment - remitted, collecting a handling fee, which amount is specified in the Price List, if the passenger within 14 days from the date of the transport charge issuance documents the possession of the following documents, which he/she did not have during the ride:

1)         A document confirming the entitlement to free or concessionary travel,

2)         a valid transport document, i.e.:

a)       a user’s identifier linked with his/her personal account or a mobile application (including the Transport GZM application with a personal account) with a saved electronic medium-term, long-term ticket, or a METROTICKET, purchased before the inspection start, which validity period comprised the date or date and time of the inspection and was valid for travelling in the given vehicle,

b)      a paper ‘24h + Railway’ ticket, purchased before the inspection start, which validity period covered the date and time of inspection, and contains passenger’s name and surname,

c)       the ticket, referred to in § 2 sub-para 4 and 5, containing passenger’s name and surname, which, in the case of monthly or longer tickets, specified in § 2 sub-para 4 (1-3 and 5) and § 2 sub-para 5, covered by its validity period the date of inspection, and in the case of tickets specified in § 2 sub-para 4 (4) the date and time of inspection and was valid for travelling in the given vehicle, and was purchased before the inspection start.

9. Irrespective of the mode specified in sub-para 8, the traveller can submit a claim related to the issued call for payment, pursuant to rules resulting from separate regulations. The filing of the claim by the passenger does not stop the course of dates related to the necessity to pay the additional charge and the fare by the passenger. The payment of the amount due by the passenger does not stop the consideration of the filed claim. The claims against the imposed additional charges are not considered, if three months have passed from the date of the additional charge issuance to the date of claim filing.

10. The additional charge and the transport charge is returned, and in the case of the call for payment - remitted, if during the clarification actions it turns out that the lack of ticket validation or its unreadable or erroneous validation was caused by the improper operation of the equipment installed in vehicles or resulted from a failure of mobile applications (does not apply to a failure of passenger’s device).

IV. Free and concessionary transport

§ 9

1. The following persons, subject to sub-para 3, are entitled to free transport:

No

Entity entitled to free transport

The basis or document entitling to free transport

1

Members of the Parliament and Senators

  • valid MP or Senator ID

2

children till the date of the 7th birthday

  • declaration of the person taking care of the child during the journey

3

children and youth, having the place of residence in the area of member municipalities of the GZM, between 7 years of age and the 16th birthday (subject to sub-para 4)

 

  • entitlements encoded in the Transport GZM system, based on a valid document, containing the child’s name and surname as well as the date of birth, confirming the place of child’s residence (e.g. a school ID, school mLegitymacja presented on the screen of a mobile device, certificate issued by: the city/municipality office, school, kindergarten, social welfare centre, foundations organising places of stay for refugees), and if all the aforementioned documents do not provide the information about the address of the place of residence, additionally it is indispensable to submit at the POP a written statement, or in the Transport GZM system an electronic statement, by a parent/legal guardian or the child, which is 13 years old, about the child’s place of residence

4

disabled children and youth till the date of the 18th birthday

  • valid ID of a disabled person issued by a competent authority
  • valid ID of a disabled person, who has not finished 16 years of age, issued by a competent authority
  • decision about disability or decision about a degree of disability issued by the disability or disability degree deciding team,
  • decision of a ZUS practitioner doctor or a KRUS expert doctor, stating partial or total incapability of work and independent existence

5

disabled persons attending a kindergarten, school, or a centre or establishment of educational nature

  • valid ID of a kindergarten or school for disabled children or pupils
  • valid school mLegitymacja for disabled pupils shown on a mobile device screen

6

war and military invalids, and oppressed persons

  • war or military invalid book
  • oppressed person ID, issued by the ZUS

7

blind and visually impaired persons

  • valid ID of Polish Union of Blind Persons, a valid ID of Union of Blind Soldiers of the RP, or a document referred to in line 8, stating a significant or moderate degree of disability due to the sight organ sickness, marked with the symbol of disability cause - ‘04-O’, issued by a competent authority

8

persons entirely incapable of work and independent existence, persons incapable of independent existence, or considered disabled to a significant degree

  • valid ID documenting the disability degree issued by a competent authority
  • valid old-age/sickness, military/police pensioner ID, with the entry of competent pension authority about deciding him/her to be a disabled person to a significant degree or classifying to group I of invalids
  • decision of a medical board for disability and employment or of a military medical board stating disability to a significant degree or classifying to group I of invalids
  • decision of a ZUS practitioner doctor or a KRUS expert doctor, stating total incapability of work and independent existence or incapability of independent existence

9

persons taking care of people referred to in lines 4-5 and 7-8, only if they accompany those people during the travel (the entitlement applies to only one person taking care)

  • document confirming entitlements of disabled persons

10

persons, who are 70 years of age

  • ID containing the date of birth and photograph

11

employees of the ZTM and of the Department of Communication and Transport in the GZM Metropolitan Office during the performance of official activities, and also ticket inspectors of the ZTM and of other entities, providing the inspection services based on a contract with the ZTM, during the performance of tickets inspections, and also persons employed at the Serwis GZM Sp. z o.o company, including in non-employment relationship, during the performance of official activities

  • ID badge issued by the ZTM
  • valid official ID issued by the GZM

12

Police, Military Police, and Municipal Guard officers during performance of official duties

  • valid official ID

13

passengers on the 1st of November

 

14

passengers during rides on the section Katowice Dworzec – Katowice Sądowa or Katowice Sądowa – Katowice Dworzec by Transport GZM bus lines, which start or finish their routes on the Katowice Sądowa or Katowice Dworzec stops.

 

2. The following persons, subject to sub-para 3, are entitled to concessionary transport:

No

Entity entitled to concessionary transport

The basis or document entitling to concessionary transport

1

children from 7 years of age to the date of the 13th birthday, subject to sub-para 1(3) and sub-para 4

  • declaration of a person taking care of the child when travelling or of a travelling person
  • valid school ID
  • valid school mLegitymacja shown on a mobile device screen

2

pupils of primary schools, who are 13 years of age, and also of secondary, including post-secondary, schools, however, no longer than to the date of the 21st birthday, subject to the situation referred to in sub-para 1(3) and sub-para 4

  • valid school ID
  • valid school mLegitymacja shown on a mobile device screen

3

students at universities and at higher vocational schools as well as students at teacher-training colleges or teacher-training language colleges, and students at social service staff training colleges

  • valid student ID
  • valid Student Electronic ID
  • valid Student mLegitymacja shown on a mobile device screen
  • valid International Student Identity Card (ISIC)
  • valid ID of a college student

4

anticommunist opposition members or persons oppressed due political reasons with a confirmed status of an anticommunist opposition member, or a person oppressed due to political reasons, as well as war veterans and persons having equal entitlements

  • ID of an anticommunist opposition member or a person oppressed due to political reasons issued by the Head of the Office for War Veterans and Victims of Oppression
  • certificate of war veterans and oppressed persons entitlements, issued by a competent institution, other than ZUS

5

injured veterans, receiving a disability pension due to injuries or sicknesses originated in relation to participation in actions abroad

  • valid ID of an injured veteran issued by the Minister of National Defence together with a valid ID of an old-age or sickness pensioner

6

pensioners, who are 60 years of age

  • valid ID of an old-age or sickness pensioner, issued by a competent pension authority

7

sickness pensioners, who receive pensions due to incapability of work or social pensions

  • valid ID of an old-age or sickness pensioner, issued by a competent pension authority

8

persons receiving survivors’ pensions, who meet at least one of conditions:

a)           having decisions about total or partial incapability of work

b)           being widows or widowers, who are 50 years of age

  • valid ID of an old-age or sickness pensioner, issued by a competent pension authority, and a decision of a ZUS practitioner doctor or medical board with respect to persons specified in line 8(a)
  • valid ID of an old-age or sickness pensioner, issued by a competent pension authority, with respect to persons specified in line 8(b)

9

retired judges and retired prosecutors (who are 60 years of age) as well as their spouses (who are 50 years of age), who receive family benefits of deceased judges, retired judges, prosecutors, and retired prosecutors

  • valid judge or prosecutor ID with a relevant entry, issued by a competent pension authority
  • original letter notifying of awarding family benefits of deceased judges, retired judges, prosecutors, and retired prosecutors, issued by a competent pension authority

3. Only European Union citizens and family members of European Union citizens are entitled to rights specified in sub-para 1(line 4-8) and sub-para 2 (line 2-9), based on documents confirming their status corresponding to one of entitlements issued in European Union Member States, together with a travel document or another valid document (containing a photograph), enabling determination of identity and citizenship. Apart from European Union citizens also other persons are entitled to the right specified in sub-para 2(line 3) based on documents issued in Poland confirming the entitlement status.

4. A Resolution of the GZM Management Board may award entitlements, referred to in sub-para 1(3), to children having the place of residence in the area of municipalities not comprised by the GZM, based on contracts or agreements concluded between the GZM and municipalities, in the area of which children have the place of residence.

5. Entitlements, referred to in sub-para 1 (line 3-8 and 10) and in sub-para 2 may be encoded in the Transport GZM system (independently by the user or at POPs, after presentation of documents entitling to free or concessionary transport). If a given document has a defined validity date or a deadline results for the possessed entitlement to free or concessionary travel from the person status, the entitlement is encoded only for the given period. In the case of encoding the entitlement in the Transport GZM system by the user, till the time of its verification at the POP or by a ticket inspector, it is necessary, when travelling, to have the document entitling to free or concessionary rides. In the case of persons, referred to in sub-para 4, the concession encoding is performed only at the POP.

6. If the document entitling to free or concessionary transport does not contain a photograph of the entitled person it is also necessary to have a document with a photograph, enabling the identity determination during a ride.

7. The demands to apply a concession through return of a part of amount due for the previously purchased normal ticket and to exchange a normal ticket into a concessionary one are not satisfied.

8. During the ride passengers can use only one concession.

Price List

§ 10

1. Ticket prices specified in the Price List are gross prices and include VAT.

2. The ZTM Director, based on a separate Regulation, can introduce deviations for a period not longer than 6 months, consisting in:

1)    changing the scope or suspending the validity of specific ticket types, introducing price promotions, changing the date of taking effect and the period of promotions validity (including price related),

2)    changing the forms of tickets issue or expanding the distribution channels for individual ticket types. The rules of tickets validity and validation, and of their inspections shall be applied as appropriate.

3. The list of stops and lines, for which deviations in the field of tickets validity or from the rule of increasing the fare after passing the administrative boundary of a municipality (so-called ‘zone and tariff exceptions’), and detailed rules related to their application, are regulated separately by a Regulation of the ZTM Director.

4. Because of the carried out repairs of railway lines or other prolonged changes in the traffic organisation, deviations are introduced, related to mutual honouring of tickets issued by other public transport organisers or railway carriers. The list of deviations from the Price List and detailed rules of their validity are specified by Attachment 1 to this Tariff.

5. The other deviations from the Price List require a separate Resolution of the GZM Management Board.

§ 11

1. The following prices for single-ride/short-term paper tickets are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

20 minutes

valid during 20 minutes from the moment of validation (with a possibility of transfers)

PLN 4.60

PLN 2.30

40 minutes

valid during 40 minutes from the moment of validation (with a possibility of transfers)

PLN 5.60

PLN 2.80

90 minutes

valid during 90 minutes from the moment of validation (with a possibility of transfers) or till the end of a journey without transfers

PLN 6.60

PLN 3.30

Group

entitles a group of maximum five persons to travel during 90 minutes from the moment of validation (with a possibility of transfers) or till the end of a journey without transfers

PLN 13.00

PLN 6.50

2. The following promotional prices for single ride/short-term e-tickets are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

20 minutes

valid during 20 minutes from the moment of purchase (with a possibility of transfers)

PLN 4.00

PLN 2.00

40 minutes

valid during 40 minutes from the moment of purchase (with a possibility of transfers)

PLN 5.00

PLN 2.50

90 minutes

valid during 90 minutes from the moment of purchase (with a possibility of transfers) or till the end of a journey without transfers

PLN 6.00

PLN 3.00

Group

entitles a group of maximum five persons to travel during 90 minutes from the moment of purchase (with a possibility of transfers) or till the end of a journey without transfers

PLN 11.80

PLN 5.90

3. The following fares according to the time tariff in the ‘Start/Stop travel’ option are determined:

Scope of validity

Normal fare

Concessionary fare

to 5 minutes

PLN 2.00

PLN 1.00

from more than 5 to 10 minutes

PLN 3.00

PLN 1.50

from more than 10 to 15 minutes

PLN 3.50

PLN 1.75

from more than 15 to 20 minutes

PLN 4.00

PLN 2.00

from more than 20 to 40 minutes

PLN 5.00

PLN 2.50

over 40 minutes to 90 minutes, or till the end of a journey without transfers

PLN 6.00

PLN 3.00

4. The following prices of package-type personal e-tickets are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

Package 20

entitles to twenty single rides (without a possibility of transfer) on the entire Transport GZM network, during 180 days from the date selected during the purchase

PLN 60

PLN 30

Package 40

entitles to forty single rides (without a possibility of transfer) on the entire Transport GZM network, during 180 days from the date selected during the purchase

PLN 110

PLN 55

Package 80

entitles to eighty single rides (without a possibility of transfer) on the entire Transport GZM network, during 180 days from the date selected during the purchase

PLN 200

PLN 100

5. The following prices of medium-term paper and electronic tickets are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

Daily

valid till 23:59 hours of the same day, pursuant to rules specified in § 3 sub-para 5(4), valid on the entire Transport GZM network,

PLN 12

PLN 6

24h + Railway

personal ticket valid for 24 hours, pursuant to rules specified in § 3 sub-para 5(5) and § 3 sub-para 6(6), on the entire Transport GZM network and on all railway lines served by the KŚ within the GZM area, and also on the Katowice – Sławków section served by the POLREGIO

PLN 24

PLN 12

6. The following prices of long-term personal e-tickets are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

City 30

valid in the area of one selected city (municipality) during 30 days from the date selected during the purchase

PLN 109

PLN 54.50

City 90

valid in the area of one selected city (municipality) during 90 days from the date selected during the purchase

PLN 260

PLN 130

2 Cities 30

valid in the area of two selected cities (municipalities) during 30 days from the date selected during the purchase

PLN 149

PLN 74.50

2 Cities 90

valid in the area of two selected cities (municipalities) during 90 days from the date selected during the purchase

PLN 359

PLN 179.50

Network 7

valid on the entire Transport GZM network during 7 days from the date selected during the purchase

PLN 55

PLN 27.50

Network 30

valid on the entire Transport GZM network during 30 days from the date selected during the purchase

PLN 175

PLN 87.50

Network 90

valid on the entire Transport GZM network during 90 days from the date selected during the purchase

PLN 399

PLN 199.50

Network 180

valid on the entire Transport GZM network during 180 days from the date selected during the purchase

PLN 550

PLN 275

7. The following prices of long-term bearer e-tickets are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

Network 7 bearer

valid on the entire Transport GZM network during 7 days from the date selected during the purchase

PLN 55

PLN 27.50

Network 30 bearer

valid on the entire Transport GZM network during 30 days from the date selected during the purchase

PLN 210

PLN 105

8. The following price of a long-term annual personal e-ticket is established:

Name

Scope of validity

Ticket price

R­1

designed for selling only to the operators providing transport services to the ZTM order and the GZM Sp. z o.o company, valid from the 1st of January to the 31st of December of the given year

PLN 260

9. The following prices of personal electronic METROTICKETS are established:

Name

Scope of validity

Normal ticket price

Concessionary ticket price

Katowice Zone

valid in the area of the city of Katowice: in the Transport GZM urban transport and on all railway lines served by the KŚ, during a month from the date selected during the purchase

PLN 159

PLN 79.50

Red

valid on the entire network in the Transport GZM urban transport and on the Dąbrowa Górnicza Sikorka – Katowice Zone (including) section of the railway line served by the KŚ, and also on the Katowice – Sławków section served by the POLREGIO, during a month from the date selected during the purchase

PLN 220

PLN 110

Blue

valid on the entire network in the Transport GZM urban transport and on the Nowy Bieruń – Katowice Zone (including) section of the railway line served by the KŚ, during a month from the date selected during the purchase

PLN 220

PLN 110

Orange

valid on the entire network in the Transport GZM urban transport and on the following sections of railway lines served by the KŚ: Tychy Lodowisko – Katowice Zone (including), Łaziska Górne Brada – Katowice Zone (including), and Kobiór – Katowice Zone (including), during a month from the date selected during the purchase

PLN 220

PLN 110

Green

valid on the entire network in the Transport GZM urban transport and on the following sections of railway lines served by the KŚ: Gliwice - Katowice Zone (including), and Knurów - Gliwice, during a month from the date selected during the purchase

PLN 220

PLN 110

Yellow

valid on the entire network in the Transport GZM urban transport and on the following sections of railway lines served by the KŚ: Tarnowskie Góry – Katowice Zone (including), and Bytom – Gliwice, during a month from the date selected during the purchase

PLN 220

PLN 110

Entire Metropolis

valid on the entire network in the Transport GZM urban transport and on all railway lines served by the KŚ, and also on the Katowice – Sławków section served by the POLREGIO, during a month from the date selected during the purchase

PLN 299

PLN 149.50

10. The following categories of entitlements for event participants are established:

Number of event participants

Price per person

1 day

2 days

3 days

4 days

Each next day

Offer for local governments operating in the GZM area and belonging to them local government organisational units, both not having legal entity as well as local government legal entities, in particular local government commercial companies and local government cultural institutions

from 50 to 100 persons

PLN 4.00

PLN 7.60

PLN 10.80

PLN 13.60

+ PLN 2.80

from more than 100 to 1000 persons

PLN 3.50

PLN 6.65

PLN 9.45

PLN 11.90

+ PLN 2.45

from more than 1,000 to 5000 persons

PLN 3.00

PLN 5.70

PLN 8.10

PLN 10.20

+ PLN 2.10

more than 5000 persons

PLN 2.00

PLN 3.80

PLN 5.40

PLN 6.80

+ PLN 1.40

Offer for the other event organisers

from 50 to 100 persons

PLN 5.00

PLN 9.50

PLN 13.50

PLN 17.00

+ PLN 3.50

from more than 100 to 1000 persons

PLN 4.50

PLN 8.55

PLN 12.15

PLN 15.30

+ PLN 3.15

from more than 1,000 to 5000 persons

PLN 4.00

PLN 7.60

PLN 10.80

PLN 13.60

+ PLN 2.80

more than 5000 persons

PLN 3.00

PLN 5.70

PLN 8.10

PLN 10.20

+ PLN 2.10

a) Entitlements can be purchased only for the transport of event participants, attended by at least 50 persons, for whom the organiser will purchase relevant entitlements.

b) The basis to use the entitlement may consists of a determined:

 - document entitling to participate in the event, or

 - coupon issued by the GZM/ZTM.

c) In the case of using the coupon, referred to in (b), the amounts for the offers shown above shall be increased by 100%.

d) It is allowed to purchase an entitlement valid up to 12 hours. In such a case the value of the entitlement is calculated as 50% of the basic price, given for 1 day, subject to (c).

e) All the issues, referred to in (a-d), will be included and specified in the contract between the event’s organiser and the ZTM, or in a relevant resolution of the GZM Management Board.

§ 12

1.   The following amounts of additional charges and handling fees are established:

No

Type of charge

Amount of charge

1

additional charge for travelling without a valid ticket or without an appropriate transport document. The charge is reduced in cases specified in lines 2-4

PLN 550

2

additional charge for travelling without a valid ticket or without an appropriate transport document payable within 14 days from the date of call for payment issuance

PLN 300

3

additional charge for travelling without a valid ticket or without an appropriate transport document paid to the ticket inspector on the inspection site

PLN 200

4

additional charge for travelling without a valid ticket or without an appropriate transport document, reduced pursuant to § 8 sub-para 5 (3-5)

PLN 70

5

additional charge for travelling without a valid document confirming the entitlement to concessionary travels. The charge is reduced in cases specified in lines 6 and 7

PLN 250

6

additional charge for travelling without a valid document confirming the entitlement to concessionary travels, payable within 14 days from the date of call for payment issuance

PLN 125

7

additional charge for travelling without a valid document confirming the entitlement to concessionary travels, paid to the ticket inspector on the inspection site

PLN 100

8

additional charge for causing, without a justified reason, a stop, delay, or change of vehicle route

PLN 600

9

handling fee for writing off the additional charge pursuant to § 8 sub-para 8

PLN 20

2. The transport charge is added to additional charges collected in accordance with sub-para 1 (line 1-7) at the amount corresponding to the price of a paper single-ride/short-term normal or concessionary (in the case of a passenger holding such entitlement), referred to in § 11 sub-para 1 (line 1).

VI. Final Provisions

§ 13

1. The Tariff, together with the Resolution adopting it and the Regulations, referred to in § 10 sub-paras 2 and 3, shall be published by displaying in the ZTM Public Information Bulletin and in POPs. In addition, the Tariff text, together with the Resolution adopting it, is available in an electronic form on the transportgzm.pl portal and in ticket machines, in which the full ticket offer is available.

2. Excerpts of the Tariff will be prepared, which will be displayed to the public by placing them in vehicles.

3. In the case of raising prices of tickets issued by the ZTM in a paper form, it is allowed to use tickets of hitherto face values pursuant to rules resulting from the Tariff in force on the date of ticket validation, during a period of two weeks, and afterwards for one year since the date of change taking effect together with a ticket supplementing to the amount resulting from the current Price List. In the case of lowering prices of tickets issued by the ZTM in a paper form, it is allowed to use indefinitely tickets of hitherto face values pursuant to rules resulting from the Tariff in force on the date of ticket validation.

4. In the case of changing names of tickets issued by the ZTM in a paper form, it is allowed to use tickets of hitherto names pursuant to rules resulting from the Tariff in force on the date of ticket validation, during a period of one year since the date of change taking effect, subject to sub-para 3.