TARIFF
Tariff for persons and luggage in the Transport GZM urban transport
§ 1
1. This Tariff specifies the Price list and the Rules of the Transport GZM urban transport use.
2. The terms used in the Tariff shall mean:
1) mobile application – the software (including Transport GZM application) installed on a user’s device (e.g., a smartphone), which enables to purchase the Transport GZM tickets. The current list of applications is published on the ZTM website.
2) Price list – the price list of tickets and charges in the Transport GZM urban transport.
3) GZM – the Upper-Silesian and Zagłębie Metropolis.
4) user’s identifier – a card, which unequivocally identifies the user’s account in the Transport GZM system (i.e., a card of Silesian Public Services Card system, Metrocard, or a payment card linked with the account in the Transport GZM system).
5) validator – a device installed in vehicles, which is used to mark paper tickets or to enable the registration of rides, to purchase e-tickets, to collect fares.
6) QR code situated in the vehicle – a sticker with a graphical code and the number assigned to it, situated in the vehicles of the Transport GZM urban transport, which enables tickets to be purchased and fares to be paid using mobile applications.
7) Transport GZM urban transport – the urban transport organised by the GZM and provided on its behalf by the ZTM, a metropolitan budgetary entity.
8) ticket inspector – a person authorised by the ZTM to carry out inspections of transport documents, also including the drivers, having a relevant ID.
9) KŚ – Koleje Śląskie Sp. z o.o.
10) Metrobicycle – the system of metropolitan bicycle
11) MZK Jastrzębie – the Inter-Municipal Transport Union with the office in Jastrzębie-Zdrój.
12) user’s number – a unique number on a Transport GZM scale (i.e., customer’s account number, PESEL number, phone number), which together with the PIN code for authorisation allows for an unambiguous identification of the personal account in the Transport GZM system.
13) travel – the movement on a given section, using the Transport GZM urban transport (one or several rides with a possibility of transfers).
14) Start/Stop travel – a fare in the electronic form for a ride in the time tariff, available in the Transport GZM mobile application and in selected validators.
15) POLREGIO – POLREGIO S.A.
16) POP – Passenger Service Point.
17) ride – a single movement on a given transport line, by one vehicle of the Transport GZM urban transport.
18) point of sale – a trade agency (e.g., a kiosk, shop) selling paper tickets or enabling to purchase e-tickets in the Transport GZM system card or distributing Metrocards.
19) Transport GZM system – the system of fare collection in the Transport GZM urban transport, which comprises, inter alia, the Transport GZM mobile application, the transportgzm.pl portal, points of sale, POPs, and ticket machines.
20) ZTM – the Metropolitan Transport Authority.
21) Verified personal account – a personal account, which contains the owner’s data, including a picture and the PESEL number, for which the owner’s identity has been confirmed. The confirmation is provided inter alia at POPs or during the tickets’ inspection in the Transport GZM urban transport, by the presentation of an ID. Also, when the User makes a self-change in the mobile application or on the transportgzm.pl portal, the data require the identity confirmation each time.
I. Rules of the Transport GZM urban transport use
§ 2
1. Passengers, subject to § 9 sub-para 1, can travel by means of the Transport GZM urban transport only based on:
1) valid paper tickets,
2) valid electronic tickets purchased in the Transport GZM system, in mobile applications, or purchased by means of a payment card,
3) the fare payment in an electronic form,
4) valid paper or electronic tickets, specified in sub-para 4,
5) valid documents or coupons, referred to in § 11 sub-para 9 (c).
2. As a valid ticket, subject to § 3 sub-para 5 and 6, a ticket specified in the Price List is considered, for which the validity period has already started and has not expired yet, and its price, appropriate to the carried out ride, is consistent with the Price List, and also, if it has been properly validated, that is when the date and time printed by the validator on a paper ticket are readable, or when the ticket in an electronic form has been properly purchased and registered in the vehicle, if required by the ticket type.
3. The ZTM can issue supplementary tickets used only as extra charges to single-ride/short-term and ‘Dzienny (Daily)’ paper tickets.
4. Apart from tickets specified herein, passengers can travel in the means of the Transport GZM urban transport also based on:
1) tickets from the ‘Taryfa MAX BILET’ (MAX TICKET Tariff), issued by the KŚ,
2) tickets specified in Annex 1 to the Tariff, issued by the KŚ or POLREGIO,
3) tickets: ‘M1’, M2, and ‘MS’, issued by MZK Jastrzębie.
5. Detailed conditions for using the tickets, specified in sub-para 4, are determined by the Transport tariff of a given issuer, with the reservation that in the means of the Transport GZM urban transport the provisions applicable to the tickets’ inspections, additional charges, transport of things and animals, including the ‘Regulations on persons and luggage transport in the Transport GZM urban transport’ are in force.
§ 3
1. Tariffs, which details are specified in the Price List, are binding in the Transport GZM urban transport:
1) zone – in which the amount of fare depends on the number of passed zones (municipalities),
2) time – in which the amount of fare depends on the travel time, reflected in the timetable.
2. In the case of the zone tariff, the zone is passed after passing the zone stop. A zone stop (marked with the text STREFA /ZONE/) is the last stop, at which a vehicle stops in the area of specific municipality before its administrative boundary, subject to so-called ‘zone and tariff exceptions’, specified based on § 10 sub-para 3. In the case of fast lines, which buses do not stop at all stops, a zone stop is the last stop within a municipality, at which a bus of such a line stops. In this case such a stop does not have to be marked with the text STREFA.
3. The following types of tickets are established, which detailed scope of validity is specified by § 11:
1) single-ride/short-term issued in a paper and electronic form:
a) ‘20 minutes’,
b) ‘40 minutes’,
c) ‘90 minutes’,
d) ‘Grupowy’ (Group),
2) payment in the electronic form according to the time tariff in the ‘Start/Stop travel’ option.
3) package-type issued in an electronic form:
a) ‘Package 20’,
b) ‘Package 40’,
c) ‘Package 80’,
4) medium-term issued in a paper and electronic form:
a) ‘Dzienny’ (Daily),
b) ‘Metroticket 24h’,
5) long-term issued in an electronic form:
a) ‘Metroticket City 30’,
b) ‘City 90’,
c) ‘Metroticket 2 Cities 30’,
d) ‘2 Cities 90’,
e) ‘Area Metroticket 30’,
f) ‘Network 7’,
g) ‘Network 7 Bearer’
h) ‘Metroticket Network 30’,
i) ‘Network 30 Bearer’
j) ‘Network 90’,
k) ‘Network 180’,
l) ‘R-1’.
4. Entitlements for participants of events, including cultural, scientific, educational, sports, and mass events, hereinafter referred to as ‘events’ are established, for which detailed validity, fare, and distribution form rules are specified in § 11 sub-para 9.
5. The following rules for tickets validity and fares are determined:
1) the validity period of single-ride/short-term paper tickets starts at the moment of:
a) validation in a validator,
b) marking the ticket by a person authorised to do that, pursuant to sub-para 6 (10),
- and expires, subject to sub-para 6 (11, 12), after the time determined on the ticket, excluding ‘90 minutes’ and ‘Group’ tickets, which at a ride without transfers are also valid till the end of journey;
2) the validity period of single-ride/short-term e-tickets starts from the moment of their purchase and expires, subject to sub-para 6 (11 and 12), after the time for which the ticket was purchased, excluding ‘90 minutes’ and ‘Group’ tickets, which at a ride without transfers are also valid till the end of journey;
3) the validity period of the fare paid in the electronic form, according to the time tariff in the ‘Start/Stop travel’ option, starts from the registration moment of the entry to the vehicle or in the Transport GZM application, and expires at the moment of leaving the vehicle, and in the case of missing registration of the exit from the vehicle, after the passage of 90 minutes from the moment of entry registration. In the situation of travelling by one vehicle, the fare is valid till the end of a given journey;
4) the validity period of ‘Daily’ ticket starts from:
a) the date given at the moment of its purchase, for tickets purchased by means of the Transport GZM system,
b) the moment of its purchase, in the case of using a validator in the vehicle or the mobile applications (excluding the ticket with the date given during the purchase in the Transport GZM application),
c) the moment of validation in a validator, in the case of using a paper ticket,
d) the moment of marking a paper ticket by a person authorised to do that, pursuant to sub-para 6 (10),
- and each time expires at 23:59 hours of the day, on which its validity has started;
5) the validity period of ‘Metroticket 24h’ ticket starts from:
a) the date and time given at the moment of its purchase, for a paper ticket or an electronic ticket purchased in the Transport GZM system,
b) the date and time of its purchase, in the case of mobile applications use (excluding the tickets with the date and time given during the purchase in the Transport GZM application),
- and each time it expires after twenty four hours from the start of its validity.
6) the validity period of package-type tickets starts on the date selected at the moment of purchase and ends after 180 consecutive days or after using up the available package of rides;
7) the validity period of long-term tickets starts on the date selected during the purchase, and expires, subject to sub-para 8, depending on the type of selected ticket, appropriately after 7, 30, 90, or 180 consecutive days;
8) the validity period of R-1 long-term annual ticket, specified in § 11 sub-para 8, falls for the selected calendar year;
9) a single-ride/short-term normal paper ticket validated or purchased to use it for two concessionary rides, is invalid;
10) it is forbidden to transfer a validated paper ticket to another person.
6. The following rules for tickets and fares usage are determined:
1) passengers, starting to use single-ride/short-term, medium-term tickets or fares according to the time tariff in the ‘Start/Stop travel’ option, immediately after entering the vehicle shall perform one of the following actions:
a) to purchase or validate the ticket in a validator (except for tickets with the date and time given for the ticket start during the purchase) and to keep it during the entire travel,
b) to purchase a ticket from the vehicle’s driver (subject to § 4, sub-paras 6-8), validate it in a validator and to keep it through the entire ride,
c) to pay the fare in an electronic form,
d) to purchase the ticket using mobile applications;
2) the payment of the fare in an electronic form according to the time tariff in the ‘Start/Stop travel’ option is made pursuant to rules specified in sub-para 5 (3). The registration of entry occurs through placing a user’s identifier or payment card to an appropriate validator or reading, using the Transport GZM application, the QR code placed in the vehicle, or entering this code number in the application (the fare is collected upfront for a ride up to 90 minutes). The registration of exit occurs through placing the same user’s identifier or the same payment card to an appropriate validator, or selecting the option of travel end in the application (the system returns the difference between the amount collected previously and the fare for the actual ride);
3) the collection of fares in the electronic form, in the time tariff in the ‘Start/Stop travel’ option, works based on the daily aggregation, which means that all the fares, incurred for the rides in the time tariff in the ‘Start/Stop travel’ option, which were made during one day and were registered using the same user’s identifier, the same payment card, or in the mobile application, are summed up at the end of the day (only for the account owner, without fares for accompanying persons):
a) in the case of making a transfer in a time not longer than 30 minutes from the moment of registration of the exit from the vehicle, in the next vehicle the time will be counted as the continuation of the time from the previous ride, excluding the time of transfer. It is conditioned by the registration of the ride start and end of in each vehicle during the entire travel,
b) if the sum of fares on a given day acc. to the normal tariff would exceed the value of a normal ‘Daily’ ticket or the sum of fares acc. to the concessionary fare would exceed the value of ‘Daily’ concessionary ticket, the system will collect for the whole day a fare of ‘Daily’ ticket value;
4) all persons travelling based on one concessionary ‘Group’ ticket must be entitled to concessionary travels;
5) the ‘Daily’ normal ticket entitles the ticket holder, within the ticket’s validity, to travel by the Transport GZM urban transport, and on Saturdays, Sundays, and other statutory holidays, with one additional person;
6) passengers, using a paper medium-term ‘Metroticket 24h’, shall enter the name and surname at the moment of its purchase;
7) passengers using long-term or package-type tickets shall select the date of ticket’s validity start during their purchase. In addition, users of package-type tickets during each ride shall immediately, after entering the vehicle, each time register the ride in a validator or in the Transport GZM application. A single ride with a package-type ticket does not entitle to make a transfer, subject to item 11;;
8) passengers using long-term tickets: ‘Metroticket 2 Cities 30’ or ‘2 Cities 90’ may travel in the area of two neighbouring cities (municipalities), selected during the purchase.
9) During the period of their validity the Metrotickets entitle to an unlimited number of rides in a specified area of the Transport GZM urban transport network, and also on the section of Tarnowskie Góry – Siewierz railway line (excluding trains, in which a special tariff is applicable and trains of commercial nature). Annex 2 to this Tariff presents a detailed diagram of the railway network, where the Metrotickets are valid. Provisions for the tickets’ inspection, the method for determination of additional charges on transport of persons, things and animals taken to transport, as well as the amount of the handling fee are applicable in KŚ and POLREGIO trains, and also the order regulations effective in the case of those carriers;
10) if there is no validator stamp on a paper ticket after an attempt to validate it or in the case of stating a validator failure in the vehicle, the passenger shall go to another validator and retry to validate the ticket. In the situation of failure of all validators for paper tickets or in the case of unreadability of the validator stamp on a paper ticket the passenger, having informed the vehicle driver of the fact, can continue the ride based on a paper ticket marked by the driver. If all validators for e-tickets have failed, having informed the vehicle driver of the fact, the passenger can continue the journey based on the ticket or funds in the Transport GZM system;
11) passengers holding valid single-ride/short-term tickets or package-type tickets are entitled to continue the travel within the time limits of the ticket validity (the ticket validity time is extended by the time of waiting for a transfer or the time of walk to the stop to continue the travel) or based on a ride available in the package-type ticket, on the same or another line operating in the similar direction, if:
a) the route of travel covered before the repair of the road network was changed (in particular, due to the necessity of making a transfer, changing the means of transport, changed stop location, shortening of the line);
b) substitute transport operates on the given route;
c) there was a failure or damage to the vehicle during the ride;
12) in the case, where due to a vehicle’s delay or acceleration the actual time of passenger’s ride based on the held ticket, or the fare paid, referred to in § 3 sub-para 3 (1 and 2), changes as against the travel time resulting from the timetable, the validity period of those tickets, the time reflected in the timetable of the given line, is effective for the determination of their validity.
13) holders of medium-term and long-term tickets, issued in the electronic form, related to a personal user’s account in the Transport GZM system, and also persons with entitlements to free travelling, verified in the Transport GZM system, within the period of those tickets or entitlements validity, everyday receive a possibility of 60 minutes free travelling by the Metrobicycle.
§ 4
1. Single-ride/short-term electronic tickets are sold at selected validators (excluding the ‘Group’ ticket) or with the use of mobile applications.
2. Electronic medium-term tickets are sold on the transportgzm.pl portal, at points of sales, POPs, selected ticket machines, by means of mobile applications, and the ‘Daily’ ticket also at selected validators.
3. The long-term and package-type tickets are sold, subject to sub-para 4, on the transportgzm.pl portal, at points of sales, POPs, selected ticket machines, or by means of the Transport GZM application.
4. Detailed distribution rules for R-1 annual tickets are determined by the Management Board of the GZM, and by the contract between the ZTM and the operator performing transport to its order, or the Serwis GZM Sp. z o.o. company. Tickets may be provided only to the employees, members of their families, and pensioners of operators providing transport services to the ZTM order or to the employees of the Serwis GZM Sp. z o.o. company.
5. Sales of paper tickets:
1) single-ride/short-term tickets, excluding the ‘Group’ ticket, are sold at points of sales, POPs, ticket machines, and by the vehicle driver, subject to sub-paras 6-8,
2) medium-term and ‘Group’ tickets are sold only at ticket machines, with the reservation that the ‘Metroticket 24h’ is available only at selected machines.
6. Vehicle drivers sell only normal and concessionary ‘90 minutes’ tickets.
7. Vehicle drivers can sell tickets only during the breaks at stops.
8. The lack of possibility to buy a ticket from the vehicle’s driver does not exempt the passenger from the responsibility for travelling without a valid ticket.
§ 5
1. Passengers can transport an animal or luggage pursuant to rules specified in the ‘Regulations on persons and luggage transport in the Transport GZM urban transport’.
2. No additional fares are collected for the transport of an animal or luggage.
II. Tickets return
§ 6
1. Holders of long-term or package-type tickets are entitled to such a ticket return at its full value, prior to the start of the ticket validity period.
2. In the case of returning a long-term ticket, subject to sub-para 3, or a package-type ticket, which validity has already started, the amount to be returned is determined after deducting an amount corresponding to the period of ticket use, adequately to the ticket price specified in the Tariff, and in the case of a package-type ticket also considering the number of registered rides. Returns cannot result in the circumvention of regulations on ticket prices.
3. Long-term ‘Network 180’ tickets, which validity period has already started, cannot be returned. The return of a long-term ‘Network 180’ ticket, which validity has not started yet, is possible only at POPs.
4. Ticket returns, subject to sub-para 3, are made at POPs or by the passenger on his/her own in the Transport GZM mobile application, on the transportgzm.pl portal, or at ticket machines. The return is carried out as a transfer to the user’s account in the Transport GZM system.
5. Detailed rules for tickets return are determined by the Regulation of the ZTM Director.
III. Tickets inspection
§ 7
1. The ZTM is authorised to inspect the transport pursuant to rules specified in Art. 33a of the Act of 15 November 1984 – Transport Law (i.e. Dz.U. of 2024, item 1262).
2. The ticket inspectors are authorised to check, whether passengers travel based on a valid ticket or document or coupon, referred to in § 11 sub-para 9 (c) or paid fare, and whether persons enjoying free or concessionary transport, also for tickets referred to in § 2 sub-para 4, have relevant entitlement documents. The ticket inspectors can check whether the transport is performed pursuant to the ‘Regulations on persons and luggage transport in the Transport GZM urban transport’.
3. The passenger, who does not hold a document enabling determination of his/her identity, can confirm it based on the data contained in the verified personal account.
4. During the inspection actions, related to filling in the additional charge form, the passenger shall stay in the place of inspection or in another place indicated by the inspector till the time of those actions’ completion. The ZTM bears no responsibility for the documents left with the ZTM inspector.
§ 8
1. Passengers shall have and show to inspectors an appropriate valid paper or electronic tickets, normal or concessionary, together with a document entitling to concessionary transport or a document entitling to free transport, and in the case of electronic tickets to present a user’s identifier, a payment card, a mobile phone, or another mobile device with the information about the purchased ticket displayed on the screen or to provide the user’s number together with entering the PIN code for authorisation. The presentation of an electronic ticket in a mobile application is performed only and exclusively by means of this application. Its presentation in another form, in particular in the form of a picture or application’s screenshot, is equivalent to non-presentation of the ticket.
2. The obligation to present a document entitling to free or concessionary rides does not apply to passengers, who:
1) have a verified personal account in the Transport GZM system with a valid and verified entitlement referred to in § 9 sub-para 5 and:
a) provide their user’s number and enter the PIN code for authorisation,
b) present their user’s identifier,
c) present their Transport GZM application;
2) use the entitlement defined in:
a) § 9 sub-para 1, line 2, 13, or 14,
b) § 9 sub-para 2, line 1.
3. The additional charge and the proper fare, hereinafter referred to as ‘transport charge’, shall be imposed for travelling without a document entitling to free or concessionary transport, except for the situations described in sub-para 2, or without an appropriate transport document, which in particular is understood as travelling:
1) without a valid paper or electronic ticket, or without paying the fare in the time tariff,
2) with a ticket invalid on a given route or with a ticket, which validity has expired,
3) with a ticket invalidated, validated in an unreadable way (subject to § 3 sub-para 6 (10) and § 8 sub-para 10),
4) with a ride with a package-type ticket non-registered in the given vehicle,
5) with a user’s identifier, user’s number, payment card, or personal account in the Transport GZM application owned by another person,
6) with a ticket purchased, started, or validated after the start of tickets inspection in a given vehicle,
7) with a ticket non-presented in an appropriate mobile application (e.g. presented in the form of a picture or an application’s screenshot),
8) with a user’s identifier damaged in a way, which makes its reading impossible, subject to the situation, in which the inspector, based on the user’s number, positively identifies the entitlements held by the passenger, encoded in the Transport GZM system,
9) with a ‘Metroticket 24h’ ticket, used by a person different than that, whose name and surname is printed on the ticket,
10) with a coupon, referred to in § 11 sub-para 9 (c), used by a person different than that, whose name and surname was entered on the coupon,
11) with a paper ticket validated many times,
12) with a paper ticket damaged to such extent, that it is impossible to verify its validity,
13) with a paper ticket bearing traces of interference (e.g., chemical or mechanical),
14) with a ticket of value lower as against the amount of fare required in the Price List for the ride carried out by the passenger,
15) with a ticket of a transport organiser different than the GZM, except for tickets specified in § 2, sub-para 4,
16) with a ticket withdrawn from circulation, subject to § 13 sub-para 3 and 4.
4. In the cases, referred to in sub-para 3, inspectors collect an additional charge and the transport charge, or issue a report-call for payment. The confirmation of the additional charge payment and the report-call for payment replace a ticket and entitle to continue the ride in a given vehicle till the end of the given journey.
5. The amount of the additional charge, referred to in sub-para 3, is specified in the Price List. The Price List, subject to sub-para 6, specifies also the reduction of the additional charge if:
1) it is paid on site to the inspector,
2) it is paid within 14 days, counting from the date of its issuance,
3) if the ride without a valid transport document was carried out up to 3 days from the expiry date of the last personal ticket; the condition to reduce the charge consists in having continuity of purchasing personal, long-term tickets; the continuity is understood as a situation, where within recent 6 months before charging the additional charge, the total period of such tickets’ validity was at least 170 days,
4) if the passenger with a single-ride/short-term ticket: ‘20 minutes’, ‘40 minutes’, or ‘90 minutes’ ticket was travelling longer than the time specified in the Tariff, where the maximum exceeding of the time cannot last longer than 10% of the ticket validity, i.e. 2, 4, or 9 minutes, respectively; in such a case on the confirmation of the additional charge the inspector marks a relevant note,
5) if the passenger within 14 days, counting from the date of the additional charge issuance, buys for his/her verified personal account in the Transport GZM application a ‘Network 180’ ticket, which validity starts on the date of purchase.
6. The amount of the additional charge, referred to in sub-para 5 (3-5), is reduced, when the passenger does not have other liabilities to the ZTM due to unpaid additional charges, and within 14 days of its issuance will show up at a POP and will apply for the additional charge reduction, and with the application he/she will present a document confirming the payment of a reduced charge or will pay it on site in a POP.
7. For causing, without a justified reason, a stop or a change of vehicle’s route, the passenger shall pay an additional charge, which amount is specified in the Price List.
8. The additional charge and the transport charge is returned, and in the case of the call for payment - remitted, collecting a handling fee, which amount is specified in the Price List, if the passenger within 14 days from the date of the transport charge issuance documents the possession of the following documents, which he/she did not have during the ride:
1) A document confirming the entitlement to free or concessionary travel,
2) a valid transport document, i.e.:
a) a user’s identifier linked with his/her personal account or a mobile application (including the Transport GZM application with a personal account) with a saved electronic medium-term, long-term ticket, purchased before the inspection start, which validity period covered the date or date and time of the inspection and was valid for travelling in the given vehicle,
b) a paper ‘Metroticket 24h’ ticket, purchased before the inspection start, which validity period covered the date and time of inspection, and contains passenger’s name and surname,
c) the ticket, referred to in § 2 sub-para 4, containing the passenger’s name and surname, which validity period covered the date and time of inspection and was valid for the ride in the given vehicle, and was purchased prior to the inspection start.
9. Irrespective of the mode specified in sub-para 8, the traveller can submit a claim related to the issued call for payment, pursuant to rules resulting from separate regulations. The filing of the claim by the passenger does not stop the course of dates related to the necessity to pay the additional charge and the transport charge by the passenger. The payment of the amount due by the passenger does not stop the consideration of the filed claim. The claims against the imposed additional charges are not considered, if three months have passed from the date of the additional charge issuance to the date of claim filing.
10. The additional charge and the transport charge is returned, and in the case of the call for payment – remitted, if during the clarification actions it turns out that the lack of ticket validation or its unreadable or erroneous validation was caused by the improper operation of the equipment installed in vehicles or resulted from a failure of mobile applications (does not apply to a failure of passenger’s device).
IV. Free and concessionary transport
§ 9
1. The following persons, subject to sub-para 3, are entitled to free transport:
|
No |
Entity entitled to free transport |
The basis or document entitling to free transport |
|
1 |
Members of the Parliament and Senators |
|
|
2 |
children till the date of the 7th birthday |
|
|
3 |
children and youth, having the place of residence in the area of member municipalities of the GZM, between 7 years of age and the 16th birthday (subject to sub-para 4)
|
|
|
4 |
disabled children and youth till the date of the 18th birthday |
|
|
5 |
disabled persons attending a kindergarten, school, or a centre or establishment of educational nature |
|
|
6 |
war and military invalids, and oppressed persons |
|
|
7 |
blind and visually impaired persons |
|
|
8 |
persons entirely incapable of work and independent existence, persons incapable of independent existence, or considered disabled to a significant degree |
|
|
9 |
persons taking care of people referred to in lines 4-5 and 7-8, only if they accompany those people during the travel (the entitlement applies to only one person taking care) |
|
|
10 |
persons, who are 70 years of age |
|
|
11 |
employees of the ZTM and of the Department of Communication and Transport in the GZM Metropolitan Office during the performance of official activities, and also ticket inspectors of the ZTM and of other entities, providing the inspection services based on a contract with the ZTM, during the performance of tickets inspections, and also persons employed at the Serwis GZM Sp. z o.o company, including in non-employment relationship, during the performance of official activities |
|
|
12 |
Police, Military Police, and Municipal Guard officers during performance of official duties |
|
|
13 |
passengers on the 1st of November |
|
|
14 |
passengers during rides on the section Katowice Dworzec – Katowice Sądowa or Katowice Sądowa – Katowice Dworzec by Transport GZM bus lines, which start or finish their routes on the Katowice Sądowa or Katowice Dworzec stops. |
|
2. The following persons, subject to sub-para 3, are entitled to concessionary transport:
|
No |
Entity entitled to concessionary transport |
The basis or document entitling to concessionary transport |
|
1 |
children from 7 years of age to the date of the 13th birthday, subject to sub-para 1(3) and sub-para 4 |
|
|
2 |
pupils of primary schools, who are 13 years of age, and also of secondary, including post-secondary, schools, however, no longer than to the date of the 21st birthday, subject to the situation referred to in sub-para 1(3) and sub-para 4 |
|
|
3 |
students at universities and at higher vocational schools as well as students at teacher-training colleges or teacher-training language colleges, and students at social service staff training colleges |
|
|
4 |
anticommunist opposition members or persons oppressed due political reasons with a confirmed status of an anticommunist opposition member, or a person oppressed due to political reasons, as well as war veterans and persons having equal entitlements |
|
|
5 |
veterans injured in actions abroad |
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|
6 |
pensioners, who are 60 years of age |
|
|
7 |
sickness pensioners, who receive pensions due to incapability of work or social pensions |
|
|
8 |
persons receiving survivors’ pensions, who meet at least one of conditions: a) having decisions about total or partial incapability of work b) being widows or widowers, who are 50 years of age |
|
|
9 |
retired judges and retired prosecutors (who are 60 years of age) as well as their spouses (who are 50 years of age), who receive family benefits of deceased judges, retired judges, prosecutors, and retired prosecutors |
|
3. Only European Union citizens and family members of European Union citizens are entitled to rights specified in sub-para 1(line 4-8) and sub-para 2 (line 2-9), based on documents confirming their status corresponding to one of entitlements issued in European Union Member States, together with a travel document or another valid document (containing a photograph), enabling determination of identity and citizenship. Apart from European Union citizens also other persons are entitled to the right specified in sub-para 2(line 2 and 3) based on the documents issued in Poland confirming the entitlement status.
4. A Resolution of the GZM Management Board may award entitlements, referred to in sub-para 1(3), to children having the place of residence in the area of municipalities not comprised by the GZM, based on contracts or agreements concluded between the GZM and municipalities, in the area of which children have the place of residence.
5. Entitlements, referred to in sub-para 1 (line 3-8 and 10) and in sub-para 2 may be encoded in the Transport GZM system (independently by the user or at POPs, after presentation of documents entitling to free or concessionary transport). If a given document has a defined validity date or a deadline results for the possessed entitlement to free or concessionary travel from the person status, the entitlement is encoded only for the given period. In the case of encoding the entitlement in the Transport GZM system by the user, till the time of its verification at the POP or by a ticket inspector, it is necessary, when travelling, to have the document entitling to free or concessionary rides. In the case of persons, referred to in sub-para 4, the concession encoding is performed only at the POP.
6. If the document entitling to free or concessionary transport does not contain a photograph of the entitled person it is also necessary to have a document with a photograph, enabling the identity determination during a ride.
7. The demands to apply a concession through return of a part of amount due for the previously purchased normal ticket and to exchange a normal ticket into a concessionary one are not satisfied.
8. During the ride passengers can use only one concession.
Price List
§ 10
1. Ticket prices specified in the Price List are gross prices and include VAT.
2. The ZTM Director, based on a separate Regulation, can introduce deviations for a period not longer than 6 months, which consists in:
1) changing the scope or suspending the validity of specific ticket types, introducing price promotions, changing the date of taking effect and the period of promotions validity (including price related),
2) changing the forms of tickets issue or expanding the distribution channels for individual ticket types. The rules of tickets validity and validation, and of their inspections shall be applied as appropriate.
3. The list of stops and lines, for which deviations in the field of tickets validity or from the rule of increasing the fare after passing the administrative boundary of a municipality (so-called ‘zone and tariff exceptions’), and detailed rules related to their application, are regulated separately by a Regulation of the ZTM Director.
4. Because of the carried out repairs of railway lines or other prolonged changes in the traffic organisation, deviations are introduced, related to the scope of selected tickets validity or mutual honouring of tickets issued by other public transport organisers or railway carriers. The list of deviations from the Price List and detailed rules of their validity are specified by Attachment 1 to this Tariff.
5. The other deviations from the Price List require a separate Resolution of the GZM Management Board.
§ 11
1. The following prices for single-ride/short-term paper tickets, valid in the Transport GZM urban transport, are established:
|
Name |
Scope of validity |
Normal ticket price |
Concessionary ticket price |
|
20 minutes |
valid during 20 minutes from the moment of validation (with a possibility of transfers) |
PLN 4.60 |
PLN 2.30 |
|
40 minutes |
valid during 40 minutes from the moment of validation (with a possibility of transfers) |
PLN 5.60 |
PLN 2.80 |
|
90 minutes |
valid during 90 minutes from the moment of validation (with a possibility of transfers) or till the end of a journey without transfers |
PLN 7.00 |
PLN 3.50 |
|
Group |
entitles a group of maximum five persons to travel during 90 minutes from the moment of validation (with a possibility of transfers) or till the end of a journey without transfers |
PLN 13.80 |
PLN 6.90 |
2. The following promotional prices for single ride/short-term e-tickets, valid in the Transport GZM urban transport, are established:
|
Name |
Scope of validity |
Normal ticket price |
Concessionary ticket price |
|
20 minutes |
valid during 20 minutes from the moment of purchase (with a possibility of transfers) |
PLN 4.20 |
PLN 2.10 |
|
40 minutes |
valid during 40 minutes from the moment of purchase (with a possibility of transfers) |
PLN 5.20 |
PLN 2.60 |
|
90 minutes |
valid during 90 minutes from the moment of purchase (with a possibility of transfers) or till the end of a journey without transfers |
PLN 6.60 |
PLN 3.30 |
|
Group |
entitles a group of maximum five persons to travel during 90 minutes from the moment of purchase (with a possibility of transfers) or till the end of a journey without transfers |
PLN 12.80 |
PLN 6.40 |
3. The following fares according to the time tariff in the ‘Start/Stop travel’ option are determined:
|
Scope of validity |
Normal fare |
Concessionary fare |
|
to 5 minutes |
PLN 2.10 |
PLN 1.05 |
|
from more than 5 to 10 minutes |
PLN 3.20 |
PLN 1.60 |
|
from more than 10 to 15 minutes |
PLN 3.70 |
PLN 1.85 |
|
from more than 15 to 20 minutes |
PLN 4.20 |
PLN 2.10 |
|
from more than 20 to 40 minutes |
PLN 5.20 |
PLN 2.60 |
|
over 40 minutes to 90 minutes, or till the end of a journey without transfers |
PLN 6.60 |
PLN 3.30 |
4. The following prices of package-type personal e-tickets, valid in the Transport GZM urban transport, are established:
|
Name |
Scope of validity |
Normal ticket price |
Concessionary ticket price |
|
Package 20 |
entitles to twenty single rides (without a possibility of transfer) on the entire network, during 180 days from the date selected during the purchase |
PLN 60 |
PLN 30 |
|
Package 40 |
entitles to forty single rides (without a possibility of transfer) on the entire network, during 180 days from the date selected during the purchase |
PLN 110 |
PLN 55 |
|
Package 80 |
entitles to eighty single rides (without a possibility of transfer) on the entire network, during 180 days from the date selected during the purchase |
PLN 200 |
PLN 100 |
5. The following prices of medium-term paper and electronic tickets are established:
|
Name |
Scope of validity |
Normal ticket price |
Concessionary ticket price |
|
Daily |
valid in the Transport GZM urban transport till 23:59 hours of the same day, pursuant to the rules specified in § 3 sub-para 5(4) and sub-para 6(5), on the entire Transport GZM network |
PLN 13 |
PLN 6,50 |
|
Metroticket 24h |
personal ticket valid for 24 hours, pursuant to rules specified in § 3 sub-para 5(5) and § 3 sub-para 6(6), on the entire Transport GZM urban transport network and on all railway lines served by the KŚ within the GZM area, and also on the Katowice – Sławków section served by the POLREGIO, as well as on the section of the Tarnowskie Góry - Siewierz railway line |
PLN 24 |
PLN 12 |
6. The following prices of long-term personal e-tickets are established:
|
Name |
Scope of validity |
Normal ticket price |
Concessionary ticket price |
|
City 30 |
valid in the area of one selected city (municipality) during 30 days from the date selected during the purchase |
PLN 119 |
PLN 59.50 |
|
City 90 |
valid in the area of one selected city (municipality) during 90 days from the date selected during the purchase |
PLN 300 |
PLN 150 |
|
2 Cities 30 |
valid in the area of two selected cities (municipalities) during 30 days from the date selected during the purchase |
PLN 149 |
PLN 74.50 |
|
2 Cities 90 |
valid in the area of two selected cities (municipalities) during 90 days from the date selected during the purchase |
PLN 380 |
PLN 190 |
|
Area Metroticket 30 |
valid during 30 days from the date selected during the purchase, in the entire Transport GZM urban transport network and, in addition, if the passenger chooses so, in the KŚ and POLREGIO trains in the area from three to six consecutively neighbouring cities, GZM members, where stations served by the railway are situated (including the section of Tarnowskie Góry – Siewierz railway line), with a possibility of a direct ride or with a transfer in the railway relations |
PLN 189 |
94,50 |
|
Network 7 |
valid on the entire Transport GZM network during 7 days from the date selected during the purchase |
PLN 60 |
PLN 30 |
|
Metroticket Network 30 |
valid during 30 days from the date selected during the purchase, in the entire Transport GZM urban transport network and on all railway lines served by the KŚ and POLREGIO in the GZM area, and also on the section of Tarnowskie Góry – Siewierz railway line |
PLN 249 |
PLN 124.50 |
|
Network 90 |
valid on the entire Transport GZM network during 90 days from the date selected during the purchase |
PLN 460 |
PLN 230 |
|
Network 180 |
valid on the entire Transport GZM network during 180 days from the date selected during the purchase |
PLN 600 |
PLN 300 |
7. The following prices of long-term bearer e-tickets, valid in the Transport GZM urban transport, are established:
|
Name |
Scope of validity |
Normal ticket price |
Concessionary ticket price |
|
Network 7 bearer |
valid on the entire network during 7 days from the date selected during the purchase |
PLN 63 |
PLN 31,50 |
|
Network 30 bearer |
valid on the entire network during 30 days from the date selected during the purchase |
PLN 230 |
PLN 115 |
8. The following price of a long-term annual personal e-ticket, valid in the Transport GZM urban transport, is established:
|
Name |
Scope of validity |
Ticket price |
|
R1 |
designed for selling only to the operators providing transport services to the ZTM order and the GZM Sp. z o.o company, valid on the entire network from the 1st of January to the 31st of December of the given year |
PLN 300 |
9. The following categories of entitlements for event participants are established:
|
Number of event participants |
Price per person |
||||
|
1 day |
2 days |
3 days |
4 days |
Each next day |
|
|
Offer for local governments operating in the GZM area and belonging to them local government organisational units, both not having legal entity as well as local government legal entities, in particular local government commercial companies and local government cultural institutions |
|||||
|
from 50 to 100 persons |
PLN 4.00 |
PLN 7.60 |
PLN 10.80 |
PLN 13.60 |
+ PLN 2.80 |
|
from more than 100 to 1000 persons |
PLN 3.50 |
PLN 6.65 |
PLN 9.45 |
PLN 11.90 |
+ PLN 2.45 |
|
from more than 1,000 to 5000 persons |
PLN 3.00 |
PLN 5.70 |
PLN 8.10 |
PLN 10.20 |
+ PLN 2.10 |
|
more than 5000 persons |
PLN 2.00 |
PLN 3.80 |
PLN 5.40 |
PLN 6.80 |
+ PLN 1.40 |
|
Offer for the other event organisers |
|||||
|
from 50 to 100 persons |
PLN 5.00 |
PLN 9.50 |
PLN 13.50 |
PLN 17.00 |
+ PLN 3.50 |
|
from more than 100 to 1000 persons |
PLN 4.50 |
PLN 8.55 |
PLN 12.15 |
PLN 15.30 |
+ PLN 3.15 |
|
from more than 1,000 to 5000 persons |
PLN 4.00 |
PLN 7.60 |
PLN 10.80 |
PLN 13.60 |
+ PLN 2.80 |
|
more than 5000 persons |
PLN 3.00 |
PLN 5.70 |
PLN 8.10 |
PLN 10.20 |
+ PLN 2.10 |
|
a) Entitlements can be purchased only for the transport of event participants, attended by at least 50 persons, for whom the organiser will purchase relevant entitlements. b) The basis to use the entitlement may consists of a determined: - document entitling to participate in the event, or - coupon issued by the GZM/ZTM. c) In the case of using the coupon, referred to in (b), the amounts for the offers shown above shall be increased by 100%. d) It is allowed to purchase an entitlement valid up to 12 hours. In such a case the value of the entitlement is calculated as 50% of the basic price, given for 1 day, subject to (c). e) All the issues, referred to in (a-d), will be included and specified in the contract between the event’s organiser and the ZTM, or in a relevant resolution of the GZM Management Board. |
|||||
§ 12
1. The following amounts of additional charges and handling fees are established:
|
No |
Type of charge |
Amount of charge |
|
1 |
additional charge for travelling without a valid ticket or without an appropriate transport document. The charge is reduced in cases specified in lines 2-4 |
PLN 550 |
|
2 |
additional charge for travelling without a valid ticket or without an appropriate transport document payable within 14 days from the date of call for payment issuance |
PLN 300 |
|
3 |
additional charge for travelling without a valid ticket or without an appropriate transport document paid to the ticket inspector on the inspection site |
PLN 200 |
|
4 |
additional charge for travelling without a valid ticket or without an appropriate transport document, reduced pursuant to § 8 sub-para 5 (3-5) |
PLN 70 |
|
5 |
additional charge for travelling without a valid document confirming the entitlement to concessionary travels. The charge is reduced in cases specified in lines 6 and 7 |
PLN 250 |
|
6 |
additional charge for travelling without a valid document confirming the entitlement to concessionary travels, payable within 14 days from the date of call for payment issuance |
PLN 125 |
|
7 |
additional charge for travelling without a valid document confirming the entitlement to concessionary travels, paid to the ticket inspector on the inspection site |
PLN 100 |
|
8 |
additional charge for causing, without a justified reason, a stop, delay, or change of vehicle route |
PLN 600 |
|
9 |
handling fee for writing off the additional charge pursuant to § 8 sub-para 8 |
PLN 20 |
2. The transport charge is added to additional charges collected in accordance with sub-para 1 (line 1-7) at the amount corresponding to the price of a paper single-ride/short-term normal or concessionary (in the case of a passenger holding such entitlement), referred to in § 11 sub-para 1 (line 1).
VI. Final Provisions
§ 13
1. The Tariff, together with the Resolution adopting it and the Regulations, referred to in § 10 sub-paras 2 and 3, shall be published by displaying in the ZTM Public Information Bulletin and in POPs. In addition, the Tariff text, together with the Resolution adopting it, is available in an electronic form on the transportgzm.pl portal and in ticket machines, in which the full ticket offer is available.
2. Excerpts of the Tariff will be prepared, which will be displayed to the public by placing them in vehicles.
3. In the case of raising prices of tickets issued by the ZTM in a paper form, it is allowed to use tickets of hitherto face values pursuant to rules resulting from the Tariff in force on the date of ticket validation, during a period of two weeks, and afterwards for one year since the date of change taking effect together with a ticket supplementing to the amount resulting from the current Price List. In the case of lowering prices of tickets issued by the ZTM in a paper form, it is allowed to use indefinitely tickets of hitherto face values pursuant to rules resulting from the Tariff in force on the date of ticket validation.
4. In the case of changing names of tickets issued by the ZTM in a paper form, it is allowed to use tickets of hitherto names pursuant to rules resulting from the Tariff in force on the date of ticket validation, during a period of one year since the date of change taking effect, subject to sub-para 3.
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