Learn about ZTM

Publication date: 07.04.2021

1. Basic Information

The Metropolitan Transport Authority (ZTM) was established by a resolution of the Assembly of the Upper-Silesian and Zagłębie Metropolis in November 2017, and from 1st January 2019 it took over duties of previous three organisers of the public transport. The merger of those urban transport systems, operating in the area of Silesia and Zagłębie, into one enterprise caused that in many respects the ZTM is the biggest transport organiser in Poland.

We serve the area of 56 cities and municipalities, connecting the most important centres of the Silesian Voivodeship. Everyday 1700 buses, trams, and trolleybuses under the ZTM logo run in the area of Silesia and Zagłębie. 500 lines serves 7 thousand stops, travelling more than 100 million kilometres a year. Every day we expand our offer and improve the quality of provided services. We are happy that out efforts meet so positive reception from passengers - 92% of persons using our services positively evaluate their standard. Thank you!

Such a big enterprise would not be capable of dynamic development without the most important value for each employer - the staff. We employ approx. 300 persons working with passion and devotion - engineers, analysts, lawyers, and marketing people. In addition, the operators - to whom we order the transport work - employ thousands of employees. Because of all those persons, the residents of the Silesia and Zagłębie have every day access to friendly public transport, which understands their needs. Our efforts to build permanent relationships with employees resulted in 2020 in awarding us the title of a ‘Friendly Employer’ by the National Employee Trade Union ‘Employees Confederation’ - which is an exceptional distinction for each organisation.

2. Management

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Ms Małgorzata Gutowska

Director of the Metropolitan Transport Authority from February 2019. For more than 25 years she has been related to the transport sector, she held, inter alia, positions of President of the Management Board, General Director, and Operations Director of companies owned by the Veolia Transport, Transdev, and Deutsche Bahn Group. She worked also in the Raben Group companies as the Chief Accountant.


Graduate of management at the WSB University. She is experienced in managing complex organisational structures, also the dispersed ones. She feels very well in crisis situations as well as in such that require restructuring. She is proficient in operational management and in finance management. Already during the first year of ZTM management she effectively carried out the process of three hitherto transport operators integration, she cut the costs of the company operations and also reduced the employment. She initiates and supervises processes that optimise the organisation of public transport in the area of municipalities - members of the Upper Silesian-Zagłębie Metropolis. Under her management the ZTM modernises the business operation standards, implements programmes for staff personal development, building a strong and motivated team, as well as modernises the transport infrastructure and develops services ensuring the top safety standards for transported passengers. She greatly focuses on operations consistent with procedures and professional ethics. As a result of the introduced changes, passengers have great confidence in the ZTM. In 2020, on behalf of the ZTM, she received a ‘Friendly Employer’ statuette.

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Mr Aleksander Sobota

Deputy Director for Transport in the Metropolitan Transport Authority. Since June 2019 he has been managing the work related to the ensuring the transport service continuity in the area of the Upper Silesian-Zagłębie Metropolis and municipalities, with which agreements have been concluded.


In addition, the Transport Division of the ZTM organises substitute transport, gives opinions on the submitted motions and postulates related to the collective public transport operation in the field of timetables and stop locations. They also work on the optimisation of lines arrangement of the collective public transport organised by the ZTM. In the years 2019-2021 he was managing, among other things, the team involved in the designing of metropolitan lines and the design of Brynów and Zawodzie transfer centres service in Katowice. Moreover, together with a team, he was working e.g. on developing a design of transport service for the Sądowa centre in Katowice, on preparing a concept of transport service of the KSEZ - Gliwice sub-zone, and on other projects, aimed at adapting the transport offer to the needs. He obtained a D.Sc. degree in technical sciences, in the field of civil engineering and transport, at the Warsaw University of Technology. Long-term staff member at the Faculty of Transport and Aviation Engineering, the Silesian University of Technology, with many achievements in the field of cooperation with the industry. Manager or co-author of numerous studies in the field of traffic engineering and transport systems planning.


Dyrekcja

Mr Adam Sujkowski

Acting Deputy Director for Controlling in the Metropolitan Transport Authority. From August 2021 he has been managing the operations related to the following Departments: Transport Statistics, Analyses and Budgeting, and Internal Control. He supervises preparation of forecasts and settlements in the field of GZM municipalities contributions and subsidies as well as settlements of the contracts concluded with operators on the provision of transport services. In addition, the ZTM Controlling Division handles e.g. the analysis of transport market, supervision of the financial plan performance in the field of transport, or performs strategic analyses related to various aspects of ZTM development and operations. Mr Adam Sujkowski is related to the urban transport from the beginning of his career. He graduated from two courses at the Silesian University of Technology: transport, and mechanics and machinery construction.

 

  Wojciech Trzewik 

Deputy Director for the Operational Management in the Metropolitan Transport Authority.
Since September 2023 he has been supervising the work of Departments of: Mobile Infrastructure, Stationary Infrastructure, Traffic Management, and Tickets Inspection. The Division of Operational Management is involved, among other things, in the supervision of performance of contracts concluded with Operators in terms of the transport services quality, the Passenger Information System at stops and in vehicles, the Passenger Counting System, the monitoring of proper operation of the electronic equipment for fare collection and ticket machines, the supervision of the stop infrastructure maintenance, and also the organisation of tickets inspection.

Mr Wojciech Trzewik is involved in the urban transport from the beginning of his professional carrier. He participated in the development of new quality standards in transport, he is a co-author of transport contracts in force from 2021.  He graduated from the Silesian University of Technology, the Faculty of Transport and Materials Engineering. In 2015 he completed post-graduate studies at the Krakow University of Technology; the topic of ‘Urban Public Transport - Management, Organisation, Modern Technologies, and IT Support’.

3. Annual Reports