Learn about ZTM

The Metropolitan Transport Authority (ZTM) was established by a resolution of the Assembly of the Upper-Silesian and Zagłębie Metropolis in November 2017, and from 1st January 2019 it took over duties of previous three organisers of the public transport. The merger of those urban transport systems, operating in the area of Silesia and Zagłębie, into one enterprise caused that in many respects the ZTM is the biggest transport organiser in Poland.

We serve the area of 56 cities and municipalities, connecting the most important centres of the Silesian Voivodeship. Everyday 1700 buses, trams, and trolleybuses under the ZTM logo run in the area of Silesia and Zagłębie. 500 lines serves 7 thousand stops, travelling more than 100 million kilometres a year. Every day we expand our offer and improve the quality of provided services. We are happy that out efforts meet so positive reception from passengers - 92% of persons using our services positively evaluate their standard. Thank you!

Such a big enterprise would not be capable of dynamic development without the most important value for each employer - the staff. We employ approx. 300 persons working with passion and devotion - engineers, analysts, lawyers, and marketing people. In addition, the operators - to whom we order the transport work - employ thousands of employees. Because of all those persons, the residents of the Silesia and Zagłębie have every day access to friendly public transport, which understands their needs. Our efforts to build permanent relationships with employees resulted in 2020 in awarding us the title of a ‘Friendly Employer’ by the National Employee Trade Union ‘Employees Confederation’ - which is an exceptional distinction for each organisation.

 

Ms Małgorzata Gutowska

Director of the Metropolitan Transport Authority since February 2019. For nearly 30 years she has been involved in the transport sector. Among other things, she was the President of the Management Board and the General Director of companies belonging to such groups as Veolia, Transdev, Deutsche Bahn, and Raben Group. She graduated in management from the WSB University. She is experienced in managing complex organisational structures, also the dispersed, multi-branch ones. She feels very well in crisis situations, in particular those that require restructuring, and also in the operational management and in the finance management. In a comprehensive way she adapts the organisations to the changing market and technological conditions. These skills are confirmed with a Prosci Change Management certificate, obtained from the Leon Koźmiński Academy.

For 6 years she has been a local government employee. Already during the first year of ZTM management she effectively carried out, the first and so far, the only in Poland, the process of three hitherto transport organisers integration, she cut the costs of the company operations, and also reduced the employment. She has been initiating and supervising processes, which optimise the public transport in the area of over 50 municipalities, most of which are members of the Upper Silesian-Zagłębie Metropolis (GZM). In many respects the ZTM is the biggest organiser of the public collective transport in the country. The system consists of bus, tram and trolleybus subsystems, altogether almost 500 transport lines, 1700 vehicles, and approx. 7 thousand stops. The entity’s budget amounts to PLN 1.5 billion.

She ensures top safety standards for the transported passengers, and also continues to modernise the standards of business operations, implements personal development programmes for the staff, building a strong and motivated team, and she modernises the transport infrastructure. She has received the ‘Employer of the Year’ award from the OPZZ. Under her management the ZTM also received a title of ‘Super Local Government’ from the Stefan Batory Foundation for a number of actions for the inclusive transport.

She greatly focuses on the operations consistent with procedures and professional ethics. She has been closely cooperating with the scientific circles, participating in conferences and meetings devoted in particular to the organisation of the public collective transport. She also shares her knowledge with others on the Transport Organisers Forum and she is a member of the Programme Council of the Silesian University of Technology.

Mr Aleksander Sobota

Deputy Director for Transport in the Metropolitan Transport Authority. Since June 2019 he has been managing the work related to the ensuring the transport service continuity in the area of the Upper Silesian-Zagłębie Metropolis and municipalities, with which agreements have been concluded.

In addition, the Transport Division of the ZTM organises substitute transport, gives opinions on the submitted motions and postulates related to the collective public transport operation in the field of timetables and stop locations. They also work on the optimisation of lines arrangement of the collective public transport organised by the ZTM. In the years 2019-2021 he was managing, among other things, the team involved in the designing of metropolitan lines and the design of Brynów and Zawodzie transfer centres service in Katowice. Moreover, together with a team, he was working e.g. on developing a design of transport service for the Sądowa centre in Katowice, on preparing a concept of transport service of the KSEZ - Gliwice sub-zone, and on other projects, aimed at adapting the transport offer to the needs. He obtained a D.Sc. degree in technical sciences, in the field of civil engineering and transport, at the Warsaw University of Technology. Long-term staff member at the Faculty of Transport and Aviation Engineering, the Silesian University of Technology, with many achievements in the field of cooperation with the industry. Manager or co-author of numerous studies in the field of traffic engineering and transport systems planning.

Mr Adam Sujkowski

Acting Deputy Director for Controlling in the Metropolitan Transport Authority. From August 2021 he has been managing the operations related to the following Departments: Transport Statistics, Analyses and Budgeting, and Internal Control. He supervises preparation of forecasts and settlements in the field of GZM municipalities contributions and subsidies as well as settlements of the contracts concluded with operators on the provision of transport services. In addition, the ZTM Controlling Division handles e.g. the analysis of transport market, supervision of the financial plan performance in the field of transport, or performs strategic analyses related to various aspects of ZTM development and operations. Mr Adam Sujkowski is related to the urban transport from the beginning of his career. He graduated from two courses at the Silesian University of Technology: transport, and mechanics and machinery construction.

  Wojciech Trzewik 

Deputy Director for the Operational Management in the Metropolitan Transport Authority.
Since September 2023 he has been supervising the work of Departments of: Mobile Infrastructure, Stationary Infrastructure, Traffic Management, and Tickets Inspection. The Division of Operational Management is involved, among other things, in the supervision of performance of contracts concluded with Operators in terms of the transport services quality, the Passenger Information System at stops and in vehicles, the Passenger Counting System, the monitoring of proper operation of the electronic equipment for fare collection and ticket machines, the supervision of the stop infrastructure maintenance, and also the organisation of tickets inspection.

Mr Wojciech Trzewik is involved in the urban transport from the beginning of his professional carrier. He participated in the development of new quality standards in transport, he is a co-author of transport contracts in force from 2021.  He graduated from the Silesian University of Technology, the Faculty of Transport and Materials Engineering. In 2015 he completed post-graduate studies at the Krakow University of Technology; the topic of ‘Urban Public Transport - Management, Organisation, Modern Technologies, and IT Support’.

2022 ZTM Annual Report 

2021 ZTM Annual Report 

2020 - Corporate Social Responsibility (CSR)

2020 ZTM Annual Report

2019 ZTM Annual Report