Buy a ticket

Mobile applications enabling to buy tickets via a mobile phone: Transport GZM and SkyCash, mPay, moBiLET, zBiletem, jakdojade.

Passengers can use two types of ticket machines. The basic ticket machine is a Stationary Card Charging Machine (SADK) –while ticket machines supplied by solar energy were additionally commissioned – so-called solar machines, which do not service Transport GZM (card) but are designed for sales of selected paper tickets.

I. The Metropolitan Transport Authority (ZTM) operates more than 120 Stationary Card Charging Machines. Their basic functions are as follows:

1. Sales of single-travel (short-term) and medium-term paper tickets, with a possibility to buy a few different tickets in one transaction (so-called shopping basket functionality).

2. Sales of single-travel (short-term) and season electronic tickets for a Transport GZM card (Metrocard).

3. Service of Transport GZM cards (Metrocards):

4. Accepting payments for the tickets and services sold, using one of 3 payment channels:

- Cash – accepting and giving change in PLN coins (10 gr, 20 gr, 50 gr, 1 zl, 2 zl, and 5 zl) as well as accepting PLN banknotes (10 zl, 20 zl, 50 zl, and 100 zl).

- Payment cards – service of VISA and MasterCard debit and credit cards, including VISA payWave and MASTERCARD payPass cards, used for proximity payments.

- Transport GZM Cards (Metrocards) – service of cards.

5. Displaying information on timetables, ZTM messages, and the tickets and services price list.

6. Sales are served in 4 languages: Polish, English, German, and Ukrainian.

II. As a target, passengers will be capable of using above 10 solar machines. Already 6 such devices have been installed. In those ticket machines it is possible now to pay only with coins (with face values from 10 gr to 5 zl), but ultimately also the payment by means of proximity cards will be started. Menu of machines is available in 4 languages – Polish, English, German, and Ukrainian. 

The offer is addressed to organisational units of municipalities - members of the Upper Silesian-Zagłębie Metropolis - and to the other event organisers. Tickets entitle to travel by all lines of public transport organised by the ZTM, including additionally express lines to the airport. They are dedicated to participants of events attended by at least 50 persons. Tickets are sold based on a contract concluded with the ZTM, which also specifies tickets distribution rules and form. A possibility to purchase an entitlement valid up to 12 hours is allowed - the value of the entitlement is calculated as 50% of the price stated per 1 person. Detailed information on this offer is provided in the ‘Tariff for persons and luggage transport in the public transport organised by the Metropolitan Transport Authority (ZTM)’.

From the beginning of 2018 children and youth up to 16 years of age and living in the area of member cities of the Upper Silesian - Zagłębie Metropolis can use the transport free of charge. The entitlement can be used only based on the concession encoded on the ŚKUP card. Apart from the aforementioned concession, entities, referred to in § 9 of the Tariff for persons and luggage transport in the urban transport organised by the Metropolitan Transport Authority (ZTM), are entitled to concessionary and free journeys.

Passengers can apply for a return of an active ticket at Passenger Service Points. Their locations are provided on the ZTM website in the Service Points tab.