Tickets

Publication date: 29.02.2020

1. ŚKUP / Service Points

2. Kup bilet przez telefon

Details about purchasing tickets via mobile applications can be found here:

 

MOBile applications

3. Single travel tickets

Single travel (short-term) tickets are available in the zone-time version (passengers pay for zones - where one zone is one city, or for the time) or in the distance tariff, in an electronic and paper form (in the distance tariff payment only in an electronic version). Tickets can be purchased:

- in the electronic version: for a personalised and non-personalised ŚKUP card (at all stationary points, ticket machines, via Internet on the Customer Portal) and via a mobile phone or another mobile device approved by the ZTM,

- in the paper version: at points of sales, at POPs, POKs, ticket machines, and from the vehicle driver (only the Network/90min ticket).

4. Medium-term daily and 24-hour tickets

Passengers can use daily and 24-hour medium-term tickets.

5. Long-term tickets

Passengers can use the following long-term tickets:

  • 7-day, City 30, City 90, Network 30, Network 90, Network 120, and Network 30 Bearer (they do not entitle to travel by express airport lines),
  • Airport 30 and Airport 90 (entitle to travel by express airport lines).

6. Multi-journey

Tickets entitle to a specified number of journeys (twenty, forty, eighty - depending whether the passenger chose ticket ‘M-20’, ‘M-40’, or ‘M-80’, respectively) without a possibility of transfers, by all ZTM bus, tram, and trolleybus lines, except for express lines to the airport. Tickets are valid for 180 days from the date determined during the purchase. These tickets are available only in an electronic form on a personalised ŚKUP card.

7. Group for 5 persons

The ticket entitles to a single journey of a group of maximum five persons, in the area of three and more cities (municipalities) or during 90 minutes from the moment of validation. These tickets are available in an electronic and paper form. They can be purchased:

- in the electronic version - for a personalised and non-personalised ŚKUP card (at all stationary points, ticket machines, via Internet on the Customer Portal) and via a mobile phone or other devices approved by the ZTM,

- in the paper version - at ticket machines.

8. Airport

The following tickets entitle to travel by express lines to the airport: Airport 30, Airport 90, and 24h + Airport.

9. Offer for participants of cultural, scientific, educational, sports, and mass events

The offer is addressed to organisational units of municipalities - members of the Upper Silesian-Zagłębie Metropolis - and to the other event organisers. Tickets entitle to travel by all lines of public transport organised by the ZTM, including additionally express lines to the airport. They are dedicated to participants of events attended by at least 50 persons. Tickets are sold based on a contract concluded with the ZTM, which also specifies tickets distribution rules and form. A possibility to purchase an entitlement valid up to 12 hours is allowed - the value of the entitlement is calculated as 50% of the price stated per 1 person. Detailed information on this offer is provided in the ‘Tariff for persons and luggage transport in the public transport organised by the Metropolitan Transport Authority (ZTM)’.

10. Transport tariff

11. Metropolitan concession for children and youth

From the beginning of 2018 children and youth up to 16 years of age and living in the area of member cities of the Upper Silesian - Zagłębie Metropolis can use the transport free of charge. The entitlement can be used only based on the concession encoded on the ŚKUP card. Apart from the aforementioned concession, entities, referred to in § 9 of the Tariff for persons and luggage transport in the urban transport organised by the Metropolitan Transport Authority (ZTM), are entitled to concessionary and free journeys.

12. METROTICKET

The Metroticket is an offer for passengers using the ZTM urban transport and Koleje Śląskie trains. With one ticket you can travel by all means of transport within the Metropolis.

More information on the website https://www.metropoliaztm.pl/pl/s/metrobilet

13. Location of ticket machines

14. Tickets return

Holders of long-term or multi-journey tickets saved on a ŚKUP card are entitled to such a ticket return without deduction of additional charges, prior to the start of the ticket validity period.

In the case of returning a long-term or multi-journey ticket, which validity has already started, the amount to be returned is determined after deducting an amount corresponding to the period of ticket use, adequately to the ticket price specified in the Tariff.

Detailed rules of tickets return are determined in the following documents: