Announcement

Dear Sirs,

Referring to the information provided by the Metropolitan Office of the Upper Silesian-Zagłębie Metropolis (UM GZM) about the performed hacker attack on the servers of the Silesian Public Services Card (ŚKUP), the personal data in the claims module have been encrypted. 

Based on the obtained information there is no confirmation of personal data leakage of persons using the ŚKUP claims module. The Personal Data Controller of ŚKUP users on the 10^th of February 2023 notified the President of the Personal Data Protection Office of the occurred breach of personal data accessibility.

What are possible implications and risks?

Because of the occurred event we indicate implications of the breach of accessibility to your personal data:

- impossibility of using the funds collected in the e-purse on the ŚKUP card,

- no accessibility to data contained on the ŚKUP card,

- impossibility of issuing ŚKUP cards.

What should be done and what steps have been taken?

All the information on the procedure during the ŚKUP failure are provided on the website of the Metropolitan Transport Authority (ZTM), in the news tab available at the address:  https://www.metropoliaztm.pl/pl/s/

At present the work is ongoing to restore the accessibility of personal data as soon as possible.

Information

To ensure the top-level security of processed personal data the Controller has appointed the Data Protection Officer, Mr Bartłomiej Czauderna, iod@metropoliaztm.pl

In addition, in relation to the occurred event you can contact the Metropolitan Transport Authority at tele-address data available on the BIP ZTM website.

The information on the occurred event will be updated on a current basis and published on the Metropolitan Transport Authority website, in the news tab.

We want to express our sincere regret due to the occurred situation and we would like to apologise sincerely for any inconveniences.